Remove and replace SOFORT in your integration

Removing SOFORT as a payment method affects several aspects of your integration and customer communication. The following sections outline key impact areas, some of which might not apply to your business.

Update your payments integration

The steps to remove SOFORT depend on which type of integration you use. If you’re using dynamic payment methods with any of Stripe’s pre-built payment UIs (Checkout, Payment Element, Invoicing, Payment Links), Stripe automatically hides SOFORT from the UI.

Update future payments and subscriptions

If you use SOFORT to set up future payments or process recurring payments using SEPA Direct Debit, you must also update those integration paths to prevent future payments from using SOFORT.

Update Connect platform integrations

To discontinue SOFORT for platforms, connectors, or Stripe apps, you must update your payments and onboarding integrations.

• For new connected accounts, in the Payment methods settings page of your Dashboard, choose Edit settings for your connected accounts, then set Off by default for SOFORT to block connected accounts from re-requesting the sofort_payments capability.

• Update your support articles, dashboard, and documentation to advise your users that SOFORT is no longer available.

Refunds

Refunds continue to process as normal beyond the discontinuation date. SOFORT payments support refunds up to 180 days after the original payment.

Disputes

SOFORT doesn’t support disputes. Any disputes raised on SEPA direct debits payments are subject to the SEPA Direct Debit dispute process.

Stripe offers many payment method options that might be suitable alternatives to SOFORT. How you integrate alternative payment methods depends on:

• Which payment method you choose to migrate to from SOFORT. For example:
  • Klarna’s “Pay Now” payment option enabling bank transfer payments is the closest payment flow to SOFORT.
  • We also support Pay By Bank in the UK and we’re collecting early interest in expansion to Germany.
• How you use Stripe: are you a platform or marketplace, or a connector or app developer?
• Your payments integration: do you use a Stripe UI or a custom API integration?

Compare alternative payment methods

We’ve included a high-level comparison to help you review your options. For information about integrating any of these alternatives, click the payment method column heading to see its complete documentation.