Credit transfers (Sources)

Credit transfers let customers send money to you directly from their bank account. Credit transfers are often used by:

• Software or services businesses accepting large, one-off payments from other businesses.
• Businesses that want a low-cost alternative to cards for large one-time consumer payments, like car or auction purchases.

Credit transfers might not be a good fit for your business if:

• You accept many low value transactions. Customers have to initiate credit transfers through their bank account, and can send the wrong amount.
• You need payments to complete at a specific time. It might take a customer hours or even days to send payment through their bank and credit transfers have varying speeds by market.
• You frequently send refunds. Most credit transfer methods don’t support refunds directly. To refund a transaction, Stripe contacts the customer to find the best way to refund them. The customer might not always respond.

Payment flow

At checkout, you instruct the customer to send funds to an account number provided by Stripe (known as a “virtual account number”). The customer initiates the transfer from their bank’s site, app, ATM, or in-person branch.

Some credit transfer methods let you control the amount the customer sends, or reuse virtual account numbers.

Product support