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Payments
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Payments
Finance automation
Platforms and marketplaces
Money management
Overview
About Stripe payments
Upgrade your integration
Payments analytics
Online payments
OverviewFind your use caseManaged Payments
Use Payment Links
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Payment methods
Add payment methods
    Overview
    Payment method integration options
    Manage default payment methods in the Dashboard
    Payment method types
    Cards
    Pay with Stripe balance
    Bank debits
    Bank redirects
      Bancontact
        Accept a payment
        Save bank details during payment
        Set up future payments
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      SOFORT
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HomePaymentsAdd payment methodsBank redirects

Bancontact payments

Learn about Bancontact, a common payment method in Belgium.

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Bancontact is the most popular online payment method in Belgium, with over 15 million cards in circulation. Customers use a Bancontact card or mobile app linked to a Belgian bank account to make online payments.

Pricing and fees

For information on payment method transaction fees, refer to pricing details.

To pay with Bancontact, customers are redirected to the Bancontact website or mobile app to authorize the payment and then return to your website where there is immediate notification about the success or failure of the payment.

  • Customer locations

    Belgium

  • Presentment currency

    EUR

  • Payment confirmation

    Customer-authenticated

  • Payment method family

    Authenticated bank-debit

  • Recurring payments

    with SEPA Direct Debit

  • Payout timing

    Standard payout timing applies

  • Connect support

    Yes

  • Dispute support

    No

  • Manual capture support

    No

  • Refunds / Partial refunds

    Yes / Yes

Payment flows

Customer selects Bancontact at checkout

Customer is redirected to Bancontact and enters credentials

Customer is notified that payment is complete

(Optional) Customer returns back to business’s site for payment confirmation

Customer selects Bancontact at checkout

Customer is redirected to Bancontact and scans QR code

Customer enters pincode

Customer is notified that payment is complete

(Optional) Customer returns back to business’s site for payment confirmation

Get started

You don’t have to integrate Bancontact and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the Stripe Dashboard and enable Bancontact. To get started with one of our hosted UIs, follow a quickstart:

  • Checkout: Our prebuilt, hosted checkout page.
  • Elements: Our drop-in UI components.

Other payment products

The following Stripe products also let you add Bancontact from the Dashboard:

  • Invoicing
  • Payment Links

If you prefer to manually list payment methods or want to save Bancontact details for future payments, see the following guides:

  • Manually configure Bancontact as a payment
  • Save Bancontact details for future payments

Disputes

The risk of fraud or unrecognized payments is low because the customer must authenticate the payment with their bank. As a result, you won’t have disputes that turn into chargebacks, with funds withdrawn from your Stripe account.

Refunds

Bancontact payments can be refunded up to 180 days after the original payment date.

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