# コンビニ決済 コンビニエンスストアでコンビニ決済による支払いを受け付ける方法をご紹介します。 コンビニ決済を使用することで、日本の顧客は請求書やオンラインでの購入に対してコンビニエンスストアで現金で支払うことができます。 To complete a transaction, customers receive payment codes for specific convenience stores along with a confirmation number. Customers then bring the information to a convenience store to make a cash payment. You receive payment confirmation immediately after the store payment, and funds are available for *payout* (A payout is the transfer of funds to an external account, usually a bank account, in the form of a deposit) after 4 business days. 顧客は、日本全国のファミリーマート、ローソン、ミニストップ、セイコーマートで支払うことができます。 Payment method family: Vouchers Usability: Single-use Access type: Instant provisional access Payment confirmation timing: Delayed Settlement timing: Standard payout schedule ## Eligibility and availability ### Account eligibility Business location: JP Account type: ✓ Merchant, ✓ Platform or marketplace (Connect) Business model: ✓ B2B, ✓ B2C Business category: View list of prohibited and restricted business categories ### Unsupported businesses In addition to the industry and business categories listed in [Prohibited and restricted businesses](https://stripe.com/restricted-businesses), Konbini prohibits the following categories: - Real Money Trading (RMT), such as the sale of virtual or in-game characters, currency, and similar items - Information selling, especially money-making schemes, investment-related information, and gambling strategies - マルチ商法とねずみ講 - グロテスクなコンテンツや商品 - 非科学的な迷信に基づくコンテンツや商品 - Medical products prohibited under the Japanese Pharmaceutical Affairs Act - Content or products offensive to public order or morals - 個人輸入のあっせん (海貨) - 外貨振込 - ローン - E-cigarettes (vaping), waterpipes (shisha or hookah), and similar products - 占い Our financial partner and participating convenience-store chains might reject your business at their discretion, even if it meets the listed requirements. If your application is rejected, Stripe emails you with the reason so you can resolve the issue and reapply. If you’re a sole proprietor, your website must also include a photo of the exterior of your physical store or office at the registered address. If you accept subscription invoices, your website must clearly disclose recurring charges and cancellation terms. Explain how fees are assessed at the start of the subscription and at cancellation, how customers can cancel, and what happens to fees already paid if they cancel. Your account might be reviewed after activation to confirm eligibility. In addition to meeting the criteria above, you must also provide a website that meets the following requirements in addition to the [Stripe account activation requirements](https://support.stripe.com/questions/business-website-for-account-activation-faq): - Must be publicly accessible. - Must clearly display the business address. - Must clearly display a contact email address. - Must clearly display a contact phone number. - Business information must match what was provided during onboarding. - Must clearly indicate the products or services for sale. - Must clearly indicate shipping fee information. - Must clearly list customer support hours. - Must clearly indicate the return and refund policy. - Must clearly indicate the payment flow. - Must have a complete Specified Commercial Transactions Act (SCTA) disclosure. You can contact [Stripe support](https://support.stripe.com/) to appeal any Konbini capability restrictions. Review the list of *merchant category codes* (A Merchant Category Code (MCC) is a four-digit number that classifies the type of goods or services a business offers) that are prohibited or restricted for Konbini. - **Prohibited**: You can’t use this payment method with these MCCs. - **Restricted**: You might be able to use this payment method with these MCCs, but you must provide additional information when you create the account. | MCC | Description | Type | | --- | --- | --- | | 5541 | Service Stations | Prohibited | | 5542 | Automated Fuel Dispensers | Prohibited | | 5962 | Direct Marketing - Travel | Prohibited | | 5963 | Door-To-Door Sales | Prohibited | | 5966 | Direct Marketing - Outbound Telemarketing | Prohibited | | 5993 | Cigar Stores and Stands | Prohibited | | 6010 | Manual Cash Disburse | Prohibited | | 6011 | Financial Service | Prohibited | | 6012 | Financial Institutions | Prohibited | | 6050 | 6050 | Prohibited | | 6537 | 6537 | Prohibited | | 7273 | Dating and Escort Services | Prohibited | | 7278 | Buying and Shopping Services | Prohibited | | 7321 | Credit Reporting Agencies | Prohibited | | 7322 | Financial Service | Prohibited | | 7523 | Parking Lots, Garages | Prohibited | | 7524 | 7524 | Prohibited | | 7800 | Government-Owned Lotteries (US Region only) | Prohibited | | 7801 | Government Licensed On-line Casinos (On-Line Gambling) | Prohibited | | 7802 | Government-Licensed Horse and Dog Racing | Prohibited | | 7994 | Video Game Arcades | Prohibited | | 7995 | Betting and Casino Gambling | Prohibited | | 9222 | Fines - Government Administrative Entities | Prohibited | | 9223 | Bail and Bond Payments | Prohibited | | 9405 | US Federal Govt Agencies or Departments | Prohibited | | 9754 | Lodging - Hotels, Motels, and Resorts (Continued) | Prohibited | | 9950 | Intra-Company Purchases | Prohibited | Stripe accounts in the following countries can accept Konbini payments that settle in a supported currency. APAC: JP Customers in the following countries can use Konbini. APAC: JP ### Payment support Customer location: JP Presentment currency: JPY Geographic coverage: ✓ Domestic, ✗ Crossborder Transaction limits: Minimum amount: 120 JPY Maximum amount: 300,000 JPY ## Capabilities Recurring payments: ✗ Not supported Payment authorizations: ✗ Extended authorizations ✗ Flexible extended authorizations ✗ Incremental authorizations ✗ Decremental authorizations ✗ Re-authorizations Payment captures: ✗ Manual capture ✗ Partial capture ✗ Multi-capture ✗ Over-capture Refunds: ✓ Partial refunds ✓ Full refunds Processing time: Varies; customer action required Disputes: ✗ Partial disputes ✗ Full disputes ### 返金 You can refund Konbini payments through the [Dashboard](https://dashboard.stripe.com/payments) or [Refunds API](https://docs.stripe.com/api/refunds/create.md). For detailed information about customer actions, refund statuses, failures, and testing, see [Refund Konbini payments](https://docs.stripe.com/payments/konbini/accept-a-payment.md?payment-ui=direct-api#refunds). #### Refund process Konbini payments are made with cash, so refunds can’t be returned to the original payment source. Instead, Stripe emails your customer to collect their bank account details, then issues the refund as a bank transfer. Your customer must respond to the email and provide their bank information before the refund can be processed. #### Tracking refunds To check a refund’s status, open the payment in the [Dashboard](https://dashboard.stripe.com/payments) and click **View details** on the refund entry. You can also [retrieve the Refund object](https://docs.stripe.com/api/refunds/retrieve.md) and check its `status` field. Stripe notifies you of the final status through a `refund.updated` or `refund.failed` *webhook* (A webhook is a real-time push notification sent to your application as a JSON payload through HTTPS requests) event. [Verify webhook signatures](https://docs.stripe.com/webhooks.md#verify-events) to confirm that events came from Stripe. You can also use Stripe’s [public IP addresses](https://docs.stripe.com/ips.md) for network allowlisting. When a refund succeeds, the [Refund object](https://docs.stripe.com/api/refunds/object.md) status changes to `succeeded`. If the refund fails, the status changes to `failed` and Stripe returns the amount to your Stripe balance. You must refund the customer using another method. ### 不審請求の申請 Konbini doesn’t support the standard dispute process—customers can’t file chargebacks, and funds aren’t withdrawn from your Stripe balance because of a dispute. In rare cases, a convenience store might report an irregularity, such as payment mishandling. If this happens, Stripe contacts you with next steps. ## Stripe product support Checkout UIs: ✓ Full page (Recommended) ✓ Payment Links ✓ Embedded form ✓ Payment Element ✗ Express Checkout Element ✗ Payment Method Messaging Element ✓ In-app payments Products: ✗ Managed Payments ✓ Billing ✓ Invoicing ✗ Customer Portal ✓ Radar ✗ Terminal ✓ Connect APIs: ✓ Checkout Sessions (Recommended) ✓ Payment Intents ✗ Payment Intents with setup_future_usage ✗ Setup Intents ✗ Off-session payments 1. Only supports send_invoice collection method. ### Hosted invoices Customers can pay hosted invoices, including subscription invoices, with Konbini when the invoice or subscription uses `collection_method=send_invoice`. The customer must make a cash payment for each invoice. Konbini doesn’t support automatic charging or Checkout subscription mode. ## Connect A Japanese platform can settle destination charges or separate charges and transfers on its own account using its own Konbini activation. In this case, don’t set `on_behalf_of`. The connected account doesn’t need to activate Konbini. ## Customer experience #### 1. Select Konbini The customer selects Konbini at checkout and provides their name and email address. They can optionally provide a phone number as their confirmation number. #### 2. Receive payment instructions Stripe displays payment codes, a confirmation number, and an expiration time for each supported convenience-store chain. The customer can view the instructions on desktop or mobile, or print them. #### 3. Pay at a convenience store Before the instructions expire, the customer presents the appropriate payment code and confirmation number at a supported convenience store in Japan and pays in cash. #### 4. Payment complete The store provides a receipt. Stripe confirms the payment asynchronously, changes the PaymentIntent status to `succeeded`, and notifies you so you can fulfill the order. ### Statement descriptors Customers pay for Konbini payments in cash, so the payment doesn’t create an entry on their bank or card statement. Card-style dynamic and account-level statement descriptors don’t appear for the customer payment. Stripe displays a payment code and confirmation number in the payment instructions for each supported store chain. Retrieve these values from `PaymentIntent.next_action.konbini_display_details.stores..payment_code` and `.confirmation_number`. These values are payment instructions, not post-payment transaction IDs. ## Enable Konbini If you use Stripe front-end products, enable Konbini in your [payment method settings](https://dashboard.stripe.com/settings/payment_methods). Stripe automatically determines which payment methods are most relevant to each customer. If your integration requires manually listing payment methods, you can [configure Konbini as an accepted payment method](https://docs.stripe.com/payments/konbini/accept-a-payment.md).