WeChat Pay payments
Learn about WeChat Pay, a digital wallet popular with customers from China.
As China’s largest internet company, Tencent offers a number of web and mobile products across social networking, communications, media, games, finance, and so on. WeChat, owned by Tencent, is China’s leading mobile app with over 1 billion monthly active users.
WeChat is a leading lifestyle “super app” used for messaging between people, as well as connecting people, services, and businesses in China and around the world through a number of e-commerce and social features inside the app. WeChat Pay, the payment wallet inside the WeChat app, has over 800 million users.
Chinese consumers can use WeChat Pay to pay for goods and services inside of businesses’ apps and websites. WeChat Pay users buy most frequently in gaming, e-commerce, travel, online education and food/nutrition.
Get started
You don’t have to integrate WeChat Pay and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the Stripe Dashboard and enable WeChat Pay. To get started with one of our hosted UIs, follow a quickstart:
Other payment products
The following Stripe products also let you add WeChat Pay from the Dashboard:
If your integration requires manually listing payment methods, learn how to manually configure WeChat Pay as a payment.
Disputes
WeChat payments have a low risk of fraud or unrecognized payments because the customer must authenticate the payment with the WeChat Pay app. Therefore, there is no dispute process that can result in a chargeback and funds being withdrawn from your Stripe account.
Refunds
Payments made with WeChat Pay can only be submitted for refund within 180 days from the date of the original charge. After 180 days, it’s no longer possible to refund the charge. Refunds for WeChat Pay payments are asynchronous. Stripe notifies you of the final refund status using the charge.
webhook event. When a refund succeeds, the Refund object’s status transitions to succeeded
. If a refund fails, the Refund object’s status transitions to failed
and Stripe returns the amount to your Stripe balance. You then need to arrange an alternative way of providing your customer with a refund.
Supported currencies
You can create WeChat Pay payments in the currencies that map to your country. The default local currency for WeChat Pay is cny
and customers also see their purchase amount in cny
.
Currency | Country |
---|---|
cny | All countries |
aud | Australia |
cad | Canada |
eur | Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland |
gbp | United Kingdom |
hkd | Hong Kong |
jpy | Japan |
sgd | Singapore |
usd | United States |
dkk | Denmark |
nok | Norway |
sek | Sweden |
chf | Switzerland |