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Payments
Finance automation
Get started
Payments
Finance automation
Platforms and marketplaces
Money management
Overview
Get started with Connect
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Manage your Connect platform
    Understand your Connect business
    Dashboard account management
      View all accounts
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      Manage individual accounts
      Connected account filters
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    Risk management with Connect
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Work with connected account types
HomePlatforms and marketplacesManage your Connect platformDashboard account management

Connected account filters

Use filters to identify important groups of connected accounts.

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The Connected accounts page filters help you, the platform, identify the group of connected accounts that are most relevant to your business. You can find the right set of filters to help with risk management, account remediation, and high impact accounts.

Connected account filter definitions

FilterDescription
Account statusThe overall status of the account reflects whether primary capabilities are enabled, disabled, or paused soon.
Account typeThe type of account created.
Business typeThe account’s business type.
Connected dateThe date the account was created or connected to the platform.
CountryThe account’s country.
Last activityThe date the account last had any activity, such as money movement or logging in.
Support caseFor Express and Standard accounts, use this filter to determine if the account has an open support case with Stripe.
Impacted capabilityThe capability that’s currently restricted or is scheduled to be restricted soon.
Restricted dateThe date the account became restricted.
BalanceThe current balance on the account. The balance is calculated as an equivalent of any currencies they have processed with, displaying a single balance in the platform’s default currency.
VolumeThe total volume the account has processed. This number is an equivalent based on all currencies the account has processed in, displaying an equivalent in the platform’s default currency.
Next due dateThe next due date on the account meaning when the first capability will become inactive.
RequirementAny risk or compliance requirement, such as a Business website, Business Tax ID, or SSN.
Requirement statusThe status of the requirement. For example, currently due, future, or eventually due.
Fraud riskThe Stripe detected account risk: Not Assessed, Normal, Elevated, Highest.
Rejected dateThe date the account was rejected or is scheduled for rejection, including any transition-out period for appeals.
Rejected reasonThe terms of service violation that led to Stripe rejecting the account.
Onboarding statusIndicates whether the account has completed onboarding. Specifically, this means the account application was submitted and details_submitted equals true.
CapabilityAll capabilities requested by the platform for any connected accounts.
Capability statusThe status of the capability. For example, active, paused soon, or inactive.
Requirement triggerThe threshold where an eventually due requirement transitions to currently_due.
Active LienWhether the account has an active lien on it.
Rejected byWhether Stripe or the platform rejected the account.
PlatformAvailable for Organization users only. This allows the user to filter accounts by the platform.

Filter combinations

To learn which filter combinations work best for your business, start with these examples:

  • Accounts that have completed onboarding and still have outstanding requirements:
    Filter for Onboarding Status equals true and Capability status equals {currently_due}.
  • Restricted or restricted soon accounts with a balance:
    Click the Restricted Soon tile at the top of the page and filter for a Balance greater than $1.
  • Filter by rejected reason, terms of service violation:
    Click the Rejected tile at the top of the page and filter Rejection Reason for {any reason}.
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