Pix paymentsPublic preview

Pix is a real-time payment system developed by the Central Bank of Brazil. The service works by transferring funds between two bank accounts. To pay with Pix, customers authenticate and approve by scanning a QR code or copying a Pix string in their preferred banking apps.

Payment flow

Selects Pix at checkout

Receives Pix string and/or QR code

Makes a payment through bank apps or internet banking

Receives notification that payment is complete

Getting started

You don’t have to integrate Pix and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the Stripe Dashboard and enable Pix. To get started with one of our hosted UIs, follow a quickstart:

• Checkout: Our prebuilt, hosted checkout page.
• Elements: Our drop-in UI components.

Other payment products

The following Stripe products also let you add Pix from the Dashboard:

• Payment Links

To manually list payment methods, learn how to manually integrate payment method.

Disputes

Disputes are permitted in a limited set of circumstances. Buyers can raise disputes with their banks and must provide evidence of their issue, for example, fraud or account takeover. You can’t challenge such disputes. If Stripe is notified that our partner has accepted a request to return customer funds, Stripe removes the funds from your account.

Refunds

You can refund Pix payments up to 90 days after the original payment date and view the refund reflected in your account within a few minutes.

Connect

Use Stripe Connect with Pix to process payments on behalf of connected accounts. Connect users use Pix with the following charge types:

• Direct
• Destination
• Separate charges and transfers

Pix is only supported on Connect where connected accounts are in the same country as the platform.

Accept Pix payments as the connected account

Direct charges and charge types using the on_behalf_of parameter require the connected account itself (not the platform) to have activated the Pix payment method. Connect platforms can use the pix_payments capability to determine whether that’s the case for a connected account:

• In the case of connected accounts that use the Stripe Dashboard, the owner of the account needs to activate the payment method in their Payment methods settings in the Dashboard.
• In the case of connected accounts that use the Express Dashboard or a dashboard that isn’t hosted by Stripe, the platform needs to request the pix_payments capability.

Transaction limits

The amount for a single Pix must be at least 5 BRL and no more than 1,000 USD. Additionally, a single buyer can’t transact more than 10,000 USD per month with any single business.

Statement descriptor

Stripe’s service provider, “Ebanx”, is shown as the recipient of payments, and in the statement descriptor in the customer’s bank statements. Your business name appears in the Message to payor field when making a payment.

Prohibited business categories

In addition to the industry and business categories listed in Prohibited and Restricted Businesses, the following categories aren’t allowed to use Pix:

• Crypto businesses
• Insurance companies
• Telehealth / medicine vendors
• Non-profits and charities

For more information about Pix eligibility for your account, go to your Payment methods settings.