Overview of ACH SEC codes

A Standard Entry Class (SEC) code is a three-letter code that describes how a customer or business authorised an ACH transaction. SEC codes are defined and maintained by Nacha, the governing body for the ACH network.

Businesses must make sure that the correct code is used when initiating debit transactions to make sure they comply with ACH Direct Debit rules and appropriate authorisation evidence in the event of a dispute. The business is responsible under the ACH Direct Debit rules for indicating the appropriate SEC code for each ACH transaction.

Stripe currently supports four types of SEC codes for ACH Debits. If you don’t specify a mandate collection method, Stripe defaults to using WEB for consumer bank accounts and CCD for business bank accounts.

The mandate requirements under ACH Direct Debit rules and applicable law vary based on the type of mandate collected. The information on this page relating to your compliance with ACH mandate requirements is for your general guidance, and isn’t legal advice. If you’re unsure of the applicable mandate requirements, consult with a professional about your obligations.

WEB (Internet Initiated/Mobile Entry)

This code is used to initiate entries to a consumer’s account when the internet or a mobile device is used to initiate the transaction. WEB is the default unless you indicate otherwise. Refunds processed for WEB transactions use the PPD SEC code.

CCD (Corporate Credit or Debit Entry)

This code is used to facilitate business-to-business payments and is applied to charges to all PaymentMethods that have account_holder_type=company, regardless of the authorisation type.

PPD (Prearranged Payment and Deposit)

This code is used to initiate entries to a consumer’s account, based on standing or single-entry authorisation from that customer in writing. Your customer’s authorisation must be in writing and signed or otherwise authenticated (that is, confirm the customer’s identity and agreement such as using a phone for a previously provided written authorisation). Authorisations need to include information required for online mandates and you must provide a copy of the authorisation to your customer.

To initiate a PPD debit, you must create a mandate with offline customer acceptance. You can do so by confirming a PaymentIntent or a SetupIntent with offline customer acceptance and providing a collection_method=paper mandate option as shown below:

curl https://api.stripe.com/v1/payment_intents/
{{PAYMENT_INTENT_ID}}
/confirm \
  -u "
sk_test_BQokikJOvBiI2HlWgH4olfQ2
:" \
  -d "mandate_data[customer_acceptance][type]"=offline \
  -d "mandate_data[customer_acceptance][accepted_at]"=1647448692 \
  -d "payment_method_options[us_bank_account][mandate_options][collection_method]"=paper

TEL (Telephone-Initiated Entry) Beta

This code is used to initiate debit transactions to a consumer’s account when authorisation is given over the telephone. TEL debits are currently in private beta. Contact Stripe Support if you initiate bank debits to consumer accounts over the telephone.

Requirements for Telephone-initiated payments

If your business accepts ACH payments over the telephone, Stripe supports single TEL ACH debit transactions. Don’t use a TEL entry where a standing authorisation is in place or to support a recurring transaction. TEL entries have their own Nacha requirements that you need to meet prior to accepting and processing these payments.

Existing relationship

You can only use a TEL entry if:

• You and the customer have an existing relationship, which means that:
  • You and the customer have a written agreement in place for the provision of goods or services; or
  • Your customer has purchased goods or services from you within the past 2 years; or
• You don’t have an existing relationship with the customer, but the customer initiated the telephone call to you.

Your customer’s pre-existing relationship with one of your affiliates is not sufficient to be an existing relationship between you and your customer.

Verifications

You must establish and implement commercially reasonable procedures to verify the identity of the customer (for example, name, address, and telephone number). Additionally, you must establish and implement commercially reasonable procedures to verify that the routing numbers provided by your customers are valid.

Authorisation requirements

Your customer’s explicit verbal authorisation is needed prior to you initiating a debit entry to their account. Authorisations need to include information required for online mandates, along with a telephone number available to your customer for enquiries.

In addition, you must capture authorisation by either an audio recording of the customer’s oral authorisation (in accordance with applicable state law regarding the recording of calls) or providing written notice to the customer of their authorisation before the first debit of their bank account.

For single TEL entries, if you provide a written notice instead of audio recording the authorisation, you should indicate how you will provide that notice (for example, emails and mailed letters).