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Payments
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Overview
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Issuing cards
    Overview
    How Issuing works
    Global availability
    Manage fraud
    Cards
    Choose your card type
    Virtual cards
    Physical cards
      Choose card bundle
      Order a custom bundle
      Create a design
      Issue cards
      Ship cards
      Get support for self-service cards
    Manage cards
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    Set up an Issuing and Connect integration
    Update terms of service acceptance
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    Credit
    Overview
    Set up connected accounts
    Manage credit terms
    Report other credit decisions and manage AANs
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    Additional information
    Choose a cardholder type
    Customer support for Issuing and Treasury
    Issuing watchlist
    Marketing guidance (Europe/UK)
    Product and marketing compliance guidance (US)
Global Payouts
Manage money
HomeMoney managementIssuing cardsPhysical cards

Choose your physical bundle

Set up a standard or custom physical bundle.

Stripe helps you set up your physical bundle, which consists of a card, a carrier (the letter sent to cardholders on which the card is affixed), and an envelope. You have different options for both the standard and custom bundles. For bulk orders of multiple cards shipped to a single destination, we don’t include carriers.

Standard bundle options

To get started, go directly to the Designs tab in the Issuing Dashboard. We prompt you to create a design by uploading your logo and adding your carrier text.

The standard bundle includes the following:

  • Card: A plastic black or white card with your logo (company logo).
  • Carrier: A standard white tri-fold (paper is folded into three) with black text.
  • Envelope: Standard white.

You can create multiple standard bundle designs with different logos and carrier text.

A standard black card and standard white tri-fold carrier

A standard black card and standard white tri-fold carrier

A standard envelope

A standard envelope

Custom bundle options

Before the bundle becomes available in the Issuing Dashboard, we work with you to design it and place a manufacturing order. To get started, contact your account executive and review Order a custom bundle. To learn more about this process, see Manufacturing and personalisations.

The custom bundle includes the following:

  • Card: Your custom design on a plastic, recycled plastic, or metal card.
  • Carrier: Your custom design on a tri-fold carrier (paper is folded in three) or bi-fold carrier (paper is folded in half). You can also pair your custom card with the standard white tri-fold carrier.
  • Envelope: White nondescript envelope (default) or we can add your logo or brand colour on the exterior.

Your design is printed during manufacturing, and can’t change after we produce it. However, you can print an additional logo in black or white on the card after manufacturing.

A custom card and custom tri-fold carrier

A custom card and custom tri-fold carrier

A custom envelope

A custom envelope

Manufacturing and personalisation

The credit card manufacturing process involves creating a card body, typically made of plastic polyvinyl chloride (PVC), layered for increased durability and security. We embed chips into the card for secure, contactless transactions. The cards then undergo quality control and are shipped in bulk to the personalisation site using secure transport. We store your bundle at the site and personalise it when you create cards in the Issuing Dashboard.

During personalisation, the printer adds unique cardholder information to the bundle, including the cardholder name, number, expiry, and security code to the card. For the carrier, the printer adds the cardholder shipping address. In some cases, the printer can add another logo on the card and activation text on the carrier (for standard carriers only) during this stage.

To better illustrate the manufacturing and personalisation process, see the following diagram. Standard bundles are pre-manufactured and managed by Stripe, allowing you to skip to step 5 and create and name your bundle design. A custom bundle follows all the steps from 1 to 7.

Manufacturing and personalisation

Manufacturing and personalisation

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