# Pause payments and payouts on connected accounts

Support risk management by controlling the flow of funds into and out of your connected accounts.

> #### Accounts v2 not supported
> 
> This workflow isn’t available when using [Accounts v2](https://docs.stripe.com/api/v2/core/accounts.md).

If your platform is [liable for an account’s negative balance](https://docs.stripe.com/connect/risk-management.md#identify-negative-balance-responsibility), you can pause payments or *payouts* (A payout is the transfer of funds to an external account, usually a bank account, in the form of a deposit) from the [Connected Account details](https://docs.stripe.com/connect/dashboard/managing-individual-accounts.md) page in the Dashboard. You can unpause them from the same page at any time.

## Effects of pausing payments or payouts 

You can pause payments and payouts in live mode and in a *sandbox* (A sandbox is an isolated test environment that allows you to test Stripe functionality in your account without affecting your live integration. Use sandboxes to safely experiment with new features and changes). Stripe doesn’t enforce these pauses in a sandbox.

Pausing payments in a sandbox deactivates the account’s corresponding capabilities but doesn’t prevent charge creation. Pausing payouts in a sandbox doesn’t prevent payout creation.

### Pause payments 

Pausing payments blocks creation of any charges. It also makes the [transfer](https://docs.stripe.com/connect/account-capabilities.md#transfers), [card_payments](https://docs.stripe.com/connect/account-capabilities.md#card-payments) and other [payment methods](https://docs.stripe.com/connect/account-capabilities.md#payment-methods) capabilities `inactive`.

### Pause payouts 

Pausing payouts blocks creation of both automatic and manual payouts.

The pause also stops payouts that are already in progress. These payouts remain in `pending` status for up to 10 days:

- If you unpause payouts within 10 days of a payout’s creation, the payout resumes.
- If you don’t unpause payouts within 10 days of a payout’s creation, the payout is canceled and the funds are returned to the connected account’s balance.

After performing an action on a connected account, you can view the change in the account’s status, which is reflected in the [Accounts API](https://docs.stripe.com/api/accounts.md). In the API response for the connected account, the `charges_enabled` or `payouts_enabled` fields return `false` depending on the action taken, and the `requirements` hash has a `disabled_reason` of `platform_paused`.

```json
{
  "id": ""{{CONNECTED_ACCOUNT_ID}}"",
  ...
  "charges_enabled": false,
  "payouts_enabled": false,
  "requirements": {
    "disabled_reason": "platform_paused"
  }
}
```

### Filter connected accounts by risk action

When viewing the [Connected account list](https://docs.stripe.com/connect/dashboard/viewing-all-accounts.md) page in your Dashboard, you can filter for the accounts that you have restricted either payments or payouts for.

### Connected account notifications

Connected accounts with Express Dashboard access see a notice explaining that their platform paused payments or payouts. The notice directs them to contact their platform with questions.

Stripe doesn’t notify connected accounts without access to a Stripe-hosted Dashboard, including Custom accounts. You’re responsible for notifying these accounts when you pause their payments or payouts.