Integrate with Fifth Third BankBeta

Stripe collaborates with multiple bank partners to support its Global Payments and Treasury Network. We’ve added Fifth Third Bank as a new bank partner for Stripe’s Treasury product.

If you’re already using Stripe Treasury, this guide describes how Treasury works with Fifth Third Bank.

If you’re launching with Treasury for the first time, see Get started with a new Treasury integration using Fifth Third Bank.

Stripe Treasury accounts structure

The overall structure of Treasury accounts remains unchanged. You can continue using Connect to maintain your existing platform account, along with a connected account for each of your users. Because each connected account represents a user, it’s associated with that user’s KYC and compliance information. As you enable additional Stripe products for each of your connected accounts (such as Payments with additional payment methods, Treasury, or Issuing), you can reuse that user’s information without needing to re-collect it.

Each connected account can create and maintain one or more Treasury financial accounts, each of which represents an FDIC insurance-eligible account. Treasury financial accounts are each created with one bank partner (now including Fifth Third Bank). Each connected account can have up to three total financial accounts across bank partners, unless your platform has been approved for a higher limit. If you have a business reason for a higher limit, contact your sales representative or email us.

Each financial account can receive funds from the Connect payments balance, and can transfer funds to and from other financial accounts and external bank accounts.

You can use the same APIs with your Fifth Third financial accounts that you use with your Evolve financial accounts. The APIs behave the same, apart from a few key differences:

1. OutboundTransfers sent from a Fifth Third financial account over wire or ACH use later cut-off times than transfers sent with Evolve.
2. Stripe Payouts sent from the payments balance arrive into a Fifth Third financial account faster than payouts into an external bank account or an Evolve financial account.
3. You can use a new capability, treasury_fifth_third, to manage compliance for your connected accounts.

There might be additional near-term differences while we build Fifth Third Bank to parity with Evolve, such as an interim limit on received debit amounts.

Feature availability on Fifth Third Bank

Stripe Treasury supports feature parity across both bank partners.

We’ll release the following features for Fifth Third Bank next:

• [December] Remote deposit capture for check deposit
• [December] Close financial accounts with Fifth Third using the API
• Platform financial account at Fifth Third Bank
• Create a CreditReversal

If you request a financial account Feature that hasn’t been released yet for Fifth Third Bank, Stripe returns the following error: “You cannot request {_feature_} on a financial account with bank fifth_third.”

Get access to Fifth Third Bank features

To request access, contact your sales representative or enter your email below.

Migrating to Fifth Third Bank

Stripe will partner with you to migrate your financial accounts from Evolve Bank & Trust to Fifth Third. If Stripe manages your migration, you don’t necessarily need to update your Treasury API calls, but you still need to review this guide. It contains information about how Treasury works with Fifth Third, such as changes to transfer timing and connected account compliance.

You also have the option to customize your migration, but you must notify Stripe by December 3.

Request Fifth Third Bank access for new or existing connected accounts

Use POST /v1/accounts to create a new connected account. To enable the account to use Stripe Treasury, request the following required capabilities for the account:

• transfers (required for all connected accounts)
• treasury (required for your Treasury integration)
• treasury_fifth_third (new and required for Fifth Third Bank access)
• Continue to request the same capabilities you currently request.

When you request capabilities, the requirements.currently_due hash on your connected account’s Account object populates with the requirements that must be fulfilled to enable the capabilities. If the connected account already provides fields, Stripe reuses them without requiring resubmission. You can continue to use either hosted onboarding or the Stripe API to collect fields.

If you already have a connected account with Treasury enabled, use POST /v1/accounts/{{CONNECTED_ACCOUNT_ID}} to update the account with the associated ID with a request for the treasury_fifth_third capability.

Requesting the treasury_fifth_third capability doesn’t require any new fields compared to the treasury capability. However, Fifth Third Bank access requires either a URL or a product description that’s at least 10 characters and an account representative who’s based in the US. This differs from the treasury capability, which has no minimum character requirements for the product description. Therefore, if the connected account hasn’t provided a URL and has a product description shorter than 10 characters, you must provide a URL or update the product description to meet the 10-character minimum. Preview the treasury_fifth_third capability on each live connected account to make sure that there are no additional requirements for that account.

The following two fields help you confirm that each connected account is supportable for Stripe:

1. URL: Provide a URL to ensure the highest chance that your connected account is approved for supportability. Stripe reviews each connected account’s URL to make sure it qualifies as a supportable business. We recognise legitimate cases where a connected account doesn’t have a URL (for example, it isn’t an online business or hasn’t launched a website yet), so a URL isn’t strictly required by the Accounts requirements hash, and we won’t block access to the treasury_fifth_third capability if the connected account can’t provide a URL. However, we expect you to provide a URL if one is available, and we’ll perform manual compliance reviews to make sure that you collect URLs. A URL is already a requirement for the card_payments and us_bank_account_ach_payments capabilities, meaning you might already collect a URL if you request either of these capabilities.

2. Product description: If you don’t submit a URL, we assess the product description field to determine if we can support your connected account, which must be 10 characters or longer. If an existing connected account has no URL and a product description under 10 characters, you must provide a longer description to gain access to Fifth Third. We recommend guiding connected accounts to submit a product description that reflects the purpose of opening a Treasury financial account and its intended use. We rely on this description for ongoing account reviews, so a description minimises the likelihood of restrictions or other issues with the financial account. As a best practice, make sure that descriptions meet a 30-character minimum.

You can submit product descriptions or any other requirements ahead of time, or wait until the user switches operations to Fifth Third. Requesting the treasury_fifth_third capability before then won’t affect your users’ live Payments or Treasury business operations.

After you fulfil all requirements for both the treasury_fifth_third and treasury capabilities, you can use your connected account to create financial accounts at Evolve and Fifth Third Bank.

1. Account Representative: We validate that your account representative is based in the US when requesting the treasury_fifth_third capability. If we determine that your account representative isn’t based in the US, we might not grant your connected account the capability. See Treasury requirements for more information.

Check the status for a connected account’s access to Fifth-Third

As your connected accounts onboard onto Fifth Third, Stripe will review each connected account to make sure that it’s a supportable use case. Your users might need to provide additional information, such as proof of licences for their industry. Based on the information they provide, Stripe might not support the account. After you fulfil requirements for the treasury_fifth_third capability, the capability’s status changes, and we provide the capability.updated event. If it has an active status, the connected account can immediately begin creating Fifth Third Bank financial accounts.

If the capability has a status of either pending or inactive, Stripe uploads a file to the Documents section in your Dashboard with each connected account, its status, and next steps. This is an interim process until Stripe enables follow-up actions directly from the Stripe Dashboard and the API.

The uploaded file includes one record for each connected account. The file includes both an “Account Status” and a “Status Description,” and provides an explanation and next steps. Below are the possible explanations and next steps you might see:

• Under review: This account is still being assessed by Stripe and isn’t ready for migration yet.
• The account is missing information: This account can’t be cleared yet because it’s missing a product description or doesn’t have a working URL.
• The account isn’t eligible for migration: The account is a prohibited business and the Fifth Third Bank Treasury capability can’t support it.

If we identified the account as “Not Eligible for Migration,” we also include the business category and sub-category assigned by Stripe. This helps you understand why Stripe has blocked the migration because the account falls under either Stripe Treasury’s prohibited and restricted business list or Stripe’s prohibited and restricted business list. Contact us if you have any questions.

Troubleshoot compliance plan error codes

When you request the treasury_fifth_third capability for your platform’s connected accounts, you must provide a URL or a product description to establish the supportability of your connected account using Fifth Third Bank. If you submit a URL, you might encounter error codes.

• invalid_url_format: The format of the URL you submitted is incorrect or a string. Update the URL to a valid format (for example, .com or .org).
• invalid_url_denylisted: This indicates that the submitted URL is on a Stripe “denylist.” contact us for support.
• invalid_url_website_inaccessible: The URL you submitted might be password protected. Your connected account’s website must be accessible to allow supportability assessments.
• invalid_url_website_incomplete: The URL you submitted returns a 404 status error code.
• Invalid_url_website_other: If Stripe returns this error, contact us for support.

If the URL field continues to return errors or you can’t remediate it with your connected account, submit a product description instead.

Create financial accounts at Fifth Third Bank

Create a FinancialAccount

To create a new FinancialAccount at Fifth Third Bank for a connected account with the required capabilities active, use POST /v1/treasury/financial_accounts and include the connected account ID as the value of the Stripe-Account header of the call.

Specify features[financial_addresses][aba][bank]="fifth_third" when creating the financial account to make sure that it’s not created at Evolve. After you create the financial account, you can’t change its bank partner.

Request an externally addressable account number and routing number (financial_addresses.aba) by specifying features[financial_addresses][aba][requested]="true".

To create a Fifth Third financial account for a connected account, make sure that the connected account doesn’t have a financial account with a negative balance. To avoid a 404 error, all financial accounts must contain a balance of 0 USD or higher.

You can request the same features on the Fifth Third financial account that you’ve requested on your Evolve financial accounts, including outbound_transfers, outbound_payments, and other features. If you request a financial account Feature that hasn’t been released for Fifth Third Bank yet, Stripe returns the following error: “You cannot request {_feature_} on a financial account with bank fifth_third.”

curl https://api.stripe.com/v1/treasury/financial_accounts \
  -u "
sk_test_4eC39HqLyjWDarjtT1zdp7dc
:" \
  -H "Stripe-Account: 
{{CONNECTED_ACCOUNT_ID}}
" \
  -d "supported_currencies[]"=usd \
  -d "features[card_issuing][requested]"=true \
  -d "features[deposit_insurance][requested]"=true \
  -d "features[financial_addresses][aba][requested]"=false \
  -d "features[financial_addresses][aba][bank]"=fifth_third \
  -d "features[inbound_transfers][ach][requested]"=true \
  -d "features[intra_stripe_flows][requested]"=true \
  -d "features[outbound_payments][ach][requested]"=true \
  -d "features[outbound_payments][us_domestic_wire][requested]"=true \
  -d "features[outbound_transfers][ach][requested]"=true \
  -d "features[outbound_transfers][us_domestic_wire][requested]"=true

Update, retrieve, and close a FinancialAccount

There are no changes to the APIs used to update a financial account and retrieving fields. For more information, see Working with financial accounts. You can close an Evolve financial account using the API. Until we support the ability to close a Fifth Third financial account, you can instead restrict your Treasury financial account features to limit access.

FinancialAccount webhooks

We support all financial account webhooks, including:

• account.updated
• treasury.financial_account.created
  • Triggered whenever a new FinancialAccount is created.
• treasury.financial_account.closed
• treasury.financial_account.features_status_updated
  • Indicates that one or more Features have changed status. This is reflected in changes to the active_features, pending_features or restricted_features arrays.

Moving money with Fifth Third financial accounts

Overview of money movement

Stripe Treasury offers many types of money movement in and out of financial accounts. You can categorise each transaction type in four ways:

• Credit or debit: A credit is an instruction to send money out of an account and decrease assets, while a debit is an instruction to receive money into an account and increase assets.
• Received or originated: This specifies whether the credit versus debit is applied to the financial account (received) or to the other party’s account (originated). For example, an originated credit sends money out of the financial account, lowering the balance, while a received credit brings money into the financial account, increasing the balance.
• Rail: Each type of money movement is supported by one or more rail, such as ACH, wire, Stripe network, check, and Issuing transactions.
• (Optional) Funds in or funds out: This is an optional way to specify whether money leaves or enters a financial account.

Stripe Treasury money movement APIs

The following table describes the available Stripe Treasury money movement APIs.

Originate Transactions for the financial account

Originate a credit with an OutboundTransfer or OutboundPayment

To move funds out of a Fifth Third financial account, you can create an OutboundTransfer to send funds between two accounts with the same owner, or OutboundPayment to send funds between different account holders.

You can transfer funds to another financial account owned by your platform using the Stripe network. Funds arrive within an hour. To send over the Stripe network, you must enter a financial account ID into the destination_payment_method_data field instead of an account and routing number.

Alternatively, you can instruct Stripe to send the transaction using wire or ACH. If you submit before the published cut-offs, you’ll receive tracking information by the end of the day when you originate a wire. Depending on the destination bank and the time of submission, our bank partner might send domestic wire transfers over either FedWire or CHIPS network. If you originate a wire out of a financial account at Evolve, it’s sent using FedWire. If you originate a wire out of a financial account at Fifth Third Bank, it’s sent using CHIPS provided the receiving bank accepts CHIPS and the wire is sent during CHIPS operating hours; otherwise, it’s sent using FedWire.

For wires sent using FedWire, locate the IMAD and OMAD fields in the tracking_details[us_domestic_wire][imad] and tracking_details[us_domestic_wire][omad] fields.

For wires sent using CHIPS, locate the transfer’s System Sequence Number in tracking_details[us_domestic_wire][chips]. You can share these IDs with the receiving bank to track the wire transfer’s status.

If you submit ACH transactions before the published ACH submission window cut-offs, you’ll typically receive tracking information from your bank by the end of the day.

The originated wire and ACH cut-off timing with Fifth Third Bank is extended later than the Evolve timeline:

If you submit transfers shortly after the cut-off, they might still be processed that evening, but it’s not guaranteed.

For more information about these APIs, see OutboundTransfers and OutboundPayments.

Originate a debit with an InboundTransfer

You can originate debits using InboundTransfers. InboundTransfers are always originated using ACH and are subject to Originated Transaction submission cutoffs.

Payouts from Stripe payments

If you or your connected accounts use Stripe Payments, you can send acquired funds into your Fifth Third financial account using the standard Payouts APIs. You can continue using your current payout setup, and switch to pay out into Fifth Third financial accounts by following the instructions below.

When you create payouts without accelerating access to pending funds, transferring funds into Fifth Third financial accounts results in faster payout speeds compared to Evolve financial accounts or external bank accounts.

Decide whether you want to set up an automatic payout schedule or only create manual payouts, and whether to accelerate access to pending funds:

• Automatic or manual: You can set up an automatic payout schedule for a connected account to pay out funds daily or on another cadence. You can also create manual payouts at any time with an automatic payout schedule. Automatic payouts always populate the reconciliation_status on the Payout object and trigger the corresponding payout.reconciliation_completed event; however, manual payouts don’t.
• Standard or accelerated access: You can accelerate access to pending card funds to pay out in either a manual or an automatic payout. When you acquire card payment volume, funds typically become available in the balance two business days after funds are received. You can pay to accelerate access, by either creating an instant manual payout (method=instant), or setting a connected account to an accelerated automatic payout schedule (delay_days=1), associated with respective fees. This won’t accelerate access to pending funds from ACH or other payment methods, only cards.

To accelerate access to funds, you must obtain a one-time platform credit risk approval if you haven’t already enabled accelerated or instant payouts with Stripe. Enabling accelerated payouts might increase your platform risk by allowing connected accounts to withdraw funds more quickly. To access this feature for cards or for ACH, contact your sales representative.

Payout timing improvements

Payouts that you create into Fifth Third financial accounts arrive faster than payouts sent to external bank accounts or to Evolve financial accounts.

Manual payout options

You have two options for manual payouts: standard and instant.

• Standard manual payouts: These only include settled payments funds, not pending payments funds. Settled funds are expected to arrive within a few hours, meaning that new card payments arrive in approximately 1–2 days after pay-in capture. This timing is an improvement compared to payouts into Evolve financial accounts or external bank accounts, where settled funds arrive approximately 1 day after the payout request or 2–3 days after pay-in capture. Stripe doesn’t guarantee precise payout timing.

• Instant manual payouts: These draw from both pending and settled funds. When you acquire card payment volume, funds typically become available in the balance two business days after funds are received. Other payment types, such as ACH payments, take longer. Funds are pending until they’re available. When you create an instant manual payout, you can include all funds in the instant_available balance. Instant manual payouts are expected to arrive within a few hours, which is the same behaviour for Fifth Third financial accounts as for Evolve financial accounts or external bank accounts.

If your platform isn’t enabled for faster payouts and you’re interested in adding this ability, contact your sales representative or email us as treasury-support@stripe.com.

Automatic payout options

You can optionally set up an automatic payout schedule for each connected account. Stripe creates payouts on a specified cadence (such as daily) for all funds that are made available, and sends the funds to your specified external bank account (such as the financial account).

You can control the speed of your automatic payouts by setting two parameters on settings.payouts.schedule:

• interval: You can define how frequently funds are paid out. You can set this to daily, weekly, or monthly. Alternatively, you can set this to manual, which disables automatic payouts in favour of manual payouts only.
• delay_days: If your business is based in the US, you can define the number of business days that charges are pending before they’re made available for standard payouts. The default is 2 days. You can set a higher number to lower risk or a lower number to accelerate access to pending funds.

You can set intervals to daily and delay_days=2, in which case funds arrive approximately 1–2 business days after pay-in capture. This timing is an improvement over the current process with Evolve, where funds would arrive 2–3 days after pay-in capture.

You can accelerate access by setting interval to daily and delay_days=1, in which case funds arrive approximately 1 business day after pay-in capture. If you’re interested in funds arriving on non-business days, contact your sales representative.

Use POST /v1/accounts/{{CONNECTED_ACCOUNT_ID}} to update the payout schedule.

Update payouts to use a Fifth Third financial account

Set up a financial account for payouts

Before you can send payouts to a Treasury financial account or receive top-ups from a Treasury financial account, you must set the financial account as an external account (BankAccount object) connected to the relevant Stripe account. You now have the option to set up an external account by specifying the financial account id. You must also request the intra_stripe_flows feature on your Financial Account.

• Platform accounts: Use the Stripe Dashboard to create a BankAccount object you can use for payouts from, or top-ups to, your platform account.
• Connected accounts: Use POST /v1/accounts/{{CONNECTED_ACCOUNT_ID}}/external_accounts to specify the new financial account id in the financial_account parameter to create a BankAccount object you can use for payouts from a connected account

curl https://api.stripe.com/v1/accounts/acct_xxx/external_accounts \
  -u "
sk_test_4eC39HqLyjWDarjtT1zdp7dc
:" \
  -d "external_account[country]"=us \
  -d "external_account[currency]"=usd \
  -d "external_account[financial_account]"=fa_xxx \
  -d "external_account[object]"=bank_account

Stripe returns the following:

{
 "id": "ba_xxx",
  ...
}

Create a manual payout

After you set up your new Fifth Third financial account to have a bank account id, call POST /v1/payouts to specify the destination parameter value as the new bank account id.

curl https://api.stripe.com/v1/payouts \
  -u "
sk_test_4eC39HqLyjWDarjtT1zdp7dc
:" \
  -d amount=1000 \
  -d currency=usd \
  -d destination=ba_xxx \
  -d method=instant

Update an automatic payout setup

If you have connected accounts on your platform with an automatic payout schedule, you can send payouts to their new Fifth Third financial account. Set the default_for_currency parameter to true on the external account you created for the Fifth Third financial account.

Payout reversals

You can create payout reversals for payouts into financial accounts with an active ABA feature.

Receive Transactions into the financial account

Receive a credit from an existing FinancialAccount

To move funds from an existing financial account into a Fifth Third financial account, create an OutboundTransfer or OutboundPayment from the existing financial account. If you enter a Fifth Third financial account ID in the destination_payment_method_data for an OutboundPayment, the transaction is sent over the Stripe network.

curl https://api.stripe.com/v1/treasury/outbound_transfers \
  -u "
sk_test_4eC39HqLyjWDarjtT1zdp7dc
:" \
  -H "Stripe-Account: 
{{CONNECTED_ACCOUNT_ID}}
" \
  -d financial_account=treasuryFinancialAccount \
  -d amount=1000 \
  -d currency=usd \
  -d "destination_payment_method_data[type]"=financial_account \
  -d "destination_payment_method_data[financial_account]"=destinationFifthThirdFinancialAccount \
  -d "destination_payment_method_data[statement_descriptor]"="Test xfer" \
  -d "destination_payment_method_data[description]"="OutboundTransfer to my Fifth Third financial account"

Receive a credit or debit from an external source

Fifth Third financial accounts receives externally addressable account and routing numbers (VBAN) after you request and enable the financial_addresses.aba feature. Your connected accounts can share the account and routing numbers for their Fifth Third financial account to received credits (wire and ACH) and received debits (ACH) from external parties. They can also use microdeposits to authenticate with the account.

Until the end of December 2024, you can only receive debits up to 500,000 USD per transaction. If an external party originates a debit for an amount exceeding 500,000 USD, Stripe originates a return with the R29 ACH return code. You won’t see any impact to your balance, and the received debit won’t appear in your transaction list. When we remove this limit, we’ll notify all platforms that have gone live with Fifth Third.

You can initiate reversals for debits by creating a DebitReversal. You must create a DebitReversal within 24 hours; however, we’ll extend this window in the coming months. Until we support CreditReversals, email Stripe support to reverse a credit. We don’t currently support late reversals.

Issue cards on a Fifth Third financial account

Your Issuing integration will remain unchanged, and you won’t need to reissue cards to your users. You’ll have the ability to redirect existing cards from current financial accounts to the new Fifth Third financial accounts without affecting users. This is new functionality, and currently isn’t possible.

You can update your existing card to switch from being funded by an existing financial account to a new Fifth Third financial account:

You can migrate a card by updating it with a new financial account ID:

curl https://api.stripe.com/v1/issuing/cards/ic_xxx \
  -u "
sk_test_4eC39HqLyjWDarjtT1zdp7dc
:" \
  -d financial_account=fa_xxx

Stripe returns the following response:

{
  "id": <card Id>,
  "object": "issuing.card",
  "financial_account": <new Financial Account Id>,
  ...
}

Authorizations remain associated with the same financial account, even if the card is redirected to a different financial account. Any future card events impact the original financial account’s balance. For example, incremental authorization requests can occur up to 30 days later, depending on the spend category. To avoid unintended declines while you migrate to Fifth Third, we recommend partnering with Stripe on your migration.

You can also issue new cards that draw from a Fifth Third financial account by specifying the new financial account ID when creating a card.

You can create a Fifth Third financial account and request the card_issuing feature:

curl https://api.stripe.com/v1/treasury/financial_accounts \
  -u "
sk_test_4eC39HqLyjWDarjtT1zdp7dc
:" \
  -H "Stripe-Account: 
{{CONNECTED_ACCOUNT_ID}}
" \
  -d "supported_currencies[]"=usd \
  -d "features[card_issuing][requested]"=true \
  -d "features[deposit_insurance][requested]"=true \
  -d "features[financial_addresses][aba][requested]"=false \
  -d "features[financial_addresses][aba][bank]"=fifth_third \
  -d "features[inbound_transfers][ach][requested]"=true \
  -d "features[intra_stripe_flows][requested]"=true \
  -d "features[outbound_payments][ach][requested]"=true \
  -d "features[outbound_payments][us_domestic_wire][requested]"=true \
  -d "features[outbound_transfers][ach][requested]"=true \
  -d "features[outbound_transfers][us_domestic_wire][requested]"=true

Stripe returns the following response:

{
  id: fa_123,
  ...
}

Next, create a new card specifying the Financial Account ID:

curl https://api.stripe.com/v1/issuing/cards \
  -u "
sk_test_4eC39HqLyjWDarjtT1zdp7dc
:" \
  -d financial_account=fa_xxx \
  -d currency=usd \
  -d type=virtual

Complaints tracking

Your complaints tracking process has one update. After your connected accounts start using Fifth Third Bank, the complaint_channel field for each complaint includes the following new channels:

• Employee
• Executive
• Filer On-Behalf Of
• Bancorp Incident
• Consumer Reporting Agency
• Fed
• CFPB
• BBB
• Board of Directors

No action is required until you receive an updated complaints tracker from Stripe.

Platform financial account

Your platform’s financial account remains open at Evolve. For now, we won’t open a second platform financial account at Fifth Third Bank. However, we plan to introduce this option within a few months. Until then, instantly transfer funds from your platform financial account at Evolve to your connected accounts’ financial accounts at Fifth Third Bank using Stripe network transfers.