A dispute occurs when a customer questions your charge with their card issuer. When this happens, you have the opportunity to respond to the dispute with evidence that shows that the charge is legitimate.

Related guide: Disputes and fraud

Events are our way of letting you know when something interesting happens in your account. When an interesting event occurs, we create a new Event object. For example, when a charge succeeds, we create a charge.succeeded event, and when an invoice payment attempt fails, we create an invoice.payment_failed event. Certain API requests might create multiple events. For example, if you create a new subscription for a customer, you receive both a customer.subscription.created event and a charge.succeeded event.

Events occur when the state of another API resource changes. The event’s data field embeds the resource’s state at the time of the change. For example, a charge.succeeded event contains a charge, and an invoice.payment_failed event contains an invoice.

As with other API resources, you can use endpoints to retrieve an individual event or a list of events from the API. We also have a separate webhooks system for sending the Event objects directly to an endpoint on your server. You can manage webhooks in your account settings. Learn how to listen for events so that your integration can automatically trigger reactions.

When using Connect, you can also receive event notifications that occur in connected accounts. For these events, there’s an additional account attribute in the received Event object.

We only guarantee access to events through the Retrieve Event API for 30 days.

Events are generated to keep you informed of activity in your business account. APIs in the /v2 namespace generate thin events which have small, unversioned payloads that include a reference to the ID of the object that has changed. The Events v2 API returns these new thin events. Retrieve the event object for additional data about the event. Use the related object ID in the event payload to fetch the API resource of the object associated with the event. Comparatively, events generated by most API v1 include a versioned snapshot of an API object in their payload.

Set up an event destination to receive events from Stripe across multiple destination types, including webhook endpoints and Amazon EventBridge. Event destinations support receiving thin events and snapshot events.