Dispute prevention with VerifiBeta
Automatically prevent disputes and lower your dispute rate.
Stripe will be offering dispute prevention with Verifi. Prevent and manage disputes from the Stripe Dashboard.
![](https://b.stripecdn.com/docs-statics-srv/assets/verifi-hero-image.a6c11089f775b3d5b6b954d6f1b5b8dc.png)
Disputes, also called chargebacks, can result in significant costs. Verifi, a Visa solution, helps you save on dispute costs while lowering your dispute rates and automating part of your dispute management process.
Use dispute prevention to:
- Set rules to automatically refund specific disputes with Rapid Dispute Resolution (RDR). Refunded disputes don’t count towards your dispute rate and don’t incur a dispute fee.
- Prevent disputes by sending extra transaction data with Order Insight (OI).
- Block disputes entirely if the extra transaction data provided with OI is Compelling Evidence (CE 3.0) eligible.
You can review and manage dispute prevention from the Dashboard. Learn more about disputes and fraud.
Benefits![](https://b.stripecdn.com/docs-statics-srv/assets/fcc3a1c24df6fcffface6110ca4963de.svg)
Automatically refunding disputes can cost less than responding to certain disputes. If you’re part of the Visa Dispute Monitoring Program (VDMP), then automatically refunding disputes can help you exit the program.
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Lower dispute rates Automatically refunded disputes don’t count towards your dispute rate. | Zero integration required Stripe integrates directly with Verifi and provides your existing transaction data on your behalf at time of lookup. | Lower costs Fewer disputes means fewer dispute fees and operational costs. |
How it works![](https://b.stripecdn.com/docs-statics-srv/assets/fcc3a1c24df6fcffface6110ca4963de.svg)
Order Insight![](https://b.stripecdn.com/docs-statics-srv/assets/fcc3a1c24df6fcffface6110ca4963de.svg)
Order Insight uses your transaction data to help cardholders recognize the charge. When eligible, adding Compelling Evidence 3.0 can block disputes entirely.
![The process of adding Order Insight and Compelling Evidence 3.0 to prevent disputes.](https://b.stripecdn.com/docs-statics-srv/assets/verifi-oi-diagram.6745cebcfdec760a76d7e2e4fd65a747.png)
Rapid Dispute Resolution![](https://b.stripecdn.com/docs-statics-srv/assets/fcc3a1c24df6fcffface6110ca4963de.svg)
Rapid Dispute Resolution automatically refunds disputes based on your custom rules. These disputes don’t count towards your overall dispute rate.
![How Rapid Dispute Resolution resolves disputes with no impact on your dispute rate.](https://b.stripecdn.com/docs-statics-srv/assets/verifi-rdr-diagram.897ca5e58e077fbb9b4c370c258a346b.png)
Pricing![](https://b.stripecdn.com/docs-statics-srv/assets/fcc3a1c24df6fcffface6110ca4963de.svg)
Pricing is based on your Merchant Category Code (MCC) tier. After you request an invite, support can confirm your tier.
Feature | Fee Structure | MCC Tier 1 | MCC Tier 2 | MCC Tier 3 |
---|---|---|---|---|
RDR | Per screened dispute | 5 USD | 20 USD | 35 USD |
CE 3.0 | Per dispute blocked | 5 USD | 20 USD | 35 USD |
OI | Per lookup | Free | Free | Free |