Payout reversals
Learn how to reverse a payout sent to a connected account.
When the platform is responsible for risk and negative balances, you can make a payout reversal from an external bank account back to the connected account’s balance.
You can make payout reversals from the Dashboard payout details page or by calling reverse payout.
Requirements
To be reversed, a payout:
- Must be to a bank account in the US.
- Must be expected to arrive less than 90 days ago.
- Can’t be a debit or an Instant Payout.
Webhooks
Payout reversals are considered debits and have the same webhooks as other payouts. For example, when a payout reversal is first requested, a payout.
event is sent for the original payout. Then, events for the payout reversal are sent, including payout.
, payout.
, payout.
, and possibly a payout.
event.
Failures
If the original payout fails while the payout reversal is in a pending
state, Stripe cancels the reversing payout. A payout reversal in the paid
state can later be refused by the associated bank and transition to the failed
state. This results in a payout.
event. Failed payout reversals aren’t retried.