Adds Visa compliance disputes
What’s new
Visa compliance disputes occur when card issuers believe transactions don’t conform to Visa’s network rules. If these disputes can’t be resolved between the parties, Visa resolves them for a fee.
This release adds Visa compliance disputes to the Stripe API. You can now determine if it’s a compliance dispute with the payment_
parameter. With this, the enhanced_eligibility_types parameter now contains the visa_
value.
When contesting a Visa compliance dispute, Stripe collects a fee to cover the network costs in addition to the standard Stripe dispute fees. We refund this fee if you win the dispute.
Impact
To contest a Visa compliance dispute, you must acknowledge the network fee by setting the evidence.
parameter on the Dispute to true
when submitting dispute evidence.
After you acknowledge the fee, the evidence_
value changes to fee_
.
Learn more about responding to Visa compliance disputes.