# The Dispute object

## Attributes

- `id` (string)
  Unique identifier for the object.

- `object` (string)
  String representing the object’s type. Objects of the same type share the same value.

- `amount` (integer)
  Disputed amount. Usually the amount of the charge, but it can differ (usually because of currency fluctuation or because only part of the order is disputed).

- `balance_transactions` (array of objects)
  List of zero, one, or two balance transactions that show funds withdrawn and reinstated to your Stripe account as a result of this dispute.

  - `balance_transactions.id` (string)
    Unique identifier for the object.

  - `balance_transactions.object` (string)
    String representing the object’s type. Objects of the same type share the same value.

  - `balance_transactions.amount` (integer)
    Gross amount of this transaction (in cents). A positive value represents funds charged to another party, and a negative value represents funds sent to another party.

  - `balance_transactions.available_on` (timestamp)
    The date that the transaction’s net funds become available in the Stripe balance.

  - `balance_transactions.balance_type` (enum)
    The balance that this transaction impacts.
Possible enum values:
    - `issuing`
      Balance Transactions that affect your Issuing balance

    - `payments`
      Balance Transactions that affect your Payments balance

    - `refund_and_dispute_prefunding`
      Balance Transactions that affect your Refund and Dispute Prefunding balance

    - `risk_reserved`
      Balance Transactions that affect your Risk Reserved balance

  - `balance_transactions.created` (timestamp)
    Time at which the object was created. Measured in seconds since the Unix epoch.

  - `balance_transactions.currency` (enum)
    Three-letter [ISO currency code](https://www.iso.org/iso-4217-currency-codes.html), in lowercase. Must be a [supported currency](https://stripe.com/docs/currencies).

  - `balance_transactions.description` (string, nullable)
    An arbitrary string attached to the object. Often useful for displaying to users.

  - `balance_transactions.exchange_rate` (float, nullable)
    If applicable, this transaction uses an exchange rate. If money converts from currency A to currency B, then the `amount` in currency A, multipled by the `exchange_rate`, equals the `amount` in currency B. For example, if you charge a customer 10.00 EUR, the PaymentIntent’s `amount` is `1000` and `currency` is `eur`. If this converts to 12.34 USD in your Stripe account, the BalanceTransaction’s `amount` is `1234`, its `currency` is `usd`, and the `exchange_rate` is `1.234`.

  - `balance_transactions.fee` (integer)
    Fees (in cents) paid for this transaction. Represented as a positive integer when assessed.

  - `balance_transactions.fee_details` (array of objects)
    Detailed breakdown of fees (in cents) paid for this transaction.

    - `balance_transactions.fee_details.amount` (integer)
      Amount of the fee, in cents.

    - `balance_transactions.fee_details.application` (string, nullable)
      ID of the Connect application that earned the fee.

    - `balance_transactions.fee_details.currency` (enum)
      Three-letter [ISO currency code](https://www.iso.org/iso-4217-currency-codes.html), in lowercase. Must be a [supported currency](https://stripe.com/docs/currencies).

    - `balance_transactions.fee_details.description` (string, nullable)
      An arbitrary string attached to the object. Often useful for displaying to users.

    - `balance_transactions.fee_details.type` (string)
      Type of the fee, one of: `application_fee`, `payment_method_passthrough_fee`, `stripe_fee` or `tax`.

  - `balance_transactions.net` (integer)
    Net impact to a Stripe balance (in cents). A positive value represents incrementing a Stripe balance, and a negative value decrementing a Stripe balance. You can calculate the net impact of a transaction on a balance by `amount` - `fee`

  - `balance_transactions.reporting_category` (string)
    Learn more about how [reporting categories](https://stripe.com/docs/reports/reporting-categories) can help you understand balance transactions from an accounting perspective.

  - `balance_transactions.source` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    This transaction relates to the Stripe object.

  - `balance_transactions.status` (string)
    The transaction’s net funds status in the Stripe balance, which are either `available` or `pending`.

  - `balance_transactions.type` (enum)
    Transaction type: `adjustment`, `advance`, `advance_funding`, `anticipation_repayment`, `application_fee`, `application_fee_refund`, `charge`, `climate_order_purchase`, `climate_order_refund`, `connect_collection_transfer`, `contribution`, `issuing_authorization_hold`, `issuing_authorization_release`, `issuing_dispute`, `issuing_transaction`, `obligation_outbound`, `obligation_reversal_inbound`, `payment`, `payment_failure_refund`, `payment_network_reserve_hold`, `payment_network_reserve_release`, `payment_refund`, `payment_reversal`, `payment_unreconciled`, `payout`, `payout_cancel`, `payout_failure`, `payout_minimum_balance_hold`, `payout_minimum_balance_release`, `refund`, `refund_failure`, `reserve_transaction`, `reserved_funds`, `reserve_hold`, `reserve_release`, `stripe_fee`, `stripe_fx_fee`, `stripe_balance_payment_debit`, `stripe_balance_payment_debit_reversal`, `tax_fee`, `topup`, `topup_reversal`, `transfer`, `transfer_cancel`, `transfer_failure`, or `transfer_refund`. Learn more about [balance transaction types and what they represent](https://stripe.com/docs/reports/balance-transaction-types). To classify transactions for accounting purposes, consider `reporting_category` instead.
Possible enum values:
    - `adjustment`
    - `advance`
    - `advance_funding`
    - `anticipation_repayment`
    - `application_fee`
    - `application_fee_refund`
    - `charge`
    - `climate_order_purchase`
    - `climate_order_refund`
    - `connect_collection_transfer`
    - `contribution`
    - `issuing_authorization_hold`
    - `issuing_authorization_release`
    - `issuing_dispute`
    - `issuing_transaction`
    - `obligation_outbound`
    - `obligation_reversal_inbound`
    - `payment`
    - `payment_failure_refund`
    - `payment_network_reserve_hold`
    - `payment_network_reserve_release`
    - `payment_refund`
    - `payment_reversal`
    - `payment_unreconciled`
    - `payout`
    - `payout_cancel`
    - `payout_failure`
    - `payout_minimum_balance_hold`
    - `payout_minimum_balance_release`
    - `refund`
    - `refund_failure`
    - `reserve_hold`
    - `reserve_release`
    - `reserve_transaction`
    - `reserved_funds`
    - `stripe_balance_payment_debit`
    - `stripe_balance_payment_debit_reversal`
    - `stripe_fee`
    - `stripe_fx_fee`
    - `tax_fee`
    - `topup`
    - `topup_reversal`
    - `transfer`
    - `transfer_cancel`
    - `transfer_failure`
    - `transfer_refund`

- `charge` (string, expandable (can be expanded into an object with the `expand` request parameter))
  ID of the charge that’s disputed.

- `created` (timestamp)
  Time at which the object was created. Measured in seconds since the Unix epoch.

- `currency` (enum)
  Three-letter [ISO currency code](https://www.iso.org/iso-4217-currency-codes.html), in lowercase. Must be a [supported currency](https://stripe.com/docs/currencies).

- `enhanced_eligibility_types` (array of enums)
  List of eligibility types that are included in `enhanced_evidence`.
Possible enum values:
  - `visa_compelling_evidence_3`
    Dispute is eligible for Visa Compelling Evidence 3.0 evidence submission.

  - `visa_compliance`
    Dispute is eligible for Visa compliance evidence submission.

- `evidence` (object)
  Evidence provided to respond to a dispute. Updating any field in the hash submits all fields in the hash for review.

  - `evidence.access_activity_log` (string, nullable)
    Any server or activity logs showing proof that the customer accessed or downloaded the purchased digital product. This information should include IP addresses, corresponding timestamps, and any detailed recorded activity.

  - `evidence.billing_address` (string, nullable)
    The billing address provided by the customer.

  - `evidence.cancellation_policy` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) Your subscription cancellation policy, as shown to the customer.

  - `evidence.cancellation_policy_disclosure` (string, nullable)
    An explanation of how and when the customer was shown your refund policy prior to purchase.

  - `evidence.cancellation_rebuttal` (string, nullable)
    A justification for why the customer’s subscription was not canceled.

  - `evidence.customer_communication` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) Any communication with the customer that you feel is relevant to your case. Examples include emails proving that the customer received the product or service, or demonstrating their use of or satisfaction with the product or service.

  - `evidence.customer_email_address` (string, nullable)
    The email address of the customer.

  - `evidence.customer_name` (string, nullable)
    The name of the customer.

  - `evidence.customer_purchase_ip` (string, nullable)
    The IP address that the customer used when making the purchase.

  - `evidence.customer_signature` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) A relevant document or contract showing the customer’s signature.

  - `evidence.duplicate_charge_documentation` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) Documentation for the prior charge that can uniquely identify the charge, such as a receipt, shipping label, work order, etc. This document should be paired with a similar document from the disputed payment that proves the two payments are separate.

  - `evidence.duplicate_charge_explanation` (string, nullable)
    An explanation of the difference between the disputed charge versus the prior charge that appears to be a duplicate.

  - `evidence.duplicate_charge_id` (string, nullable)
    The Stripe ID for the prior charge which appears to be a duplicate of the disputed charge.

  - `evidence.enhanced_evidence` (object)
    Additional evidence for qualifying evidence programs.

    - `evidence.enhanced_evidence.visa_compelling_evidence_3` (object, nullable)
      Evidence provided for Visa Compelling Evidence 3.0 evidence submission.

      - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction` (object, nullable)
        Disputed transaction details for Visa Compelling Evidence 3.0 evidence submission.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.customer_account_id` (string, nullable)
          User Account ID used to log into business platform. Must be recognizable by the user.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.customer_device_fingerprint` (string, nullable)
          Unique identifier of the cardholder’s device derived from a combination of at least two hardware and software attributes. Must be at least 20 characters.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.customer_device_id` (string, nullable)
          Unique identifier of the cardholder’s device such as a device serial number (e.g., International Mobile Equipment Identity [IMEI]). Must be at least 15 characters.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.customer_email_address` (string, nullable)
          The email address of the customer.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.customer_purchase_ip` (string, nullable)
          The IP address that the customer used when making the purchase.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.merchandise_or_services` (enum, nullable)
          Categorization of disputed payment.
Possible enum values:
          - `merchandise`
            Disputed payment was for a physical product.

          - `services`
            Disputed payment was for a service.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.product_description` (string, nullable)
          A description of the product or service that was sold.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.shipping_address` (object, nullable)
          The address to which a physical product was shipped. All fields are required for Visa Compelling Evidence 3.0 evidence submission.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.shipping_address.city` (string, nullable)
            City, district, suburb, town, or village.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.shipping_address.country` (string, nullable)
            Two-letter country code ([ISO 3166-1 alpha-2](https://en.wikipedia.org/wiki/ISO_3166-1_alpha-2)).

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.shipping_address.line1` (string, nullable)
            Address line 1, such as the street, PO Box, or company name.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.shipping_address.line2` (string, nullable)
            Address line 2, such as the apartment, suite, unit, or building.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.shipping_address.postal_code` (string, nullable)
            ZIP or postal code.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.disputed_transaction.shipping_address.state` (string, nullable)
            State, county, province, or region ([ISO 3166-2](https://en.wikipedia.org/wiki/ISO_3166-2)).

      - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions` (array of objects)
        List of exactly two prior undisputed transaction objects for Visa Compelling Evidence 3.0 evidence submission.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.charge` (string)
          Stripe charge ID for the Visa Compelling Evidence 3.0 eligible prior charge.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.customer_account_id` (string, nullable)
          User Account ID used to log into business platform. Must be recognizable by the user.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.customer_device_fingerprint` (string, nullable)
          Unique identifier of the cardholder’s device derived from a combination of at least two hardware and software attributes. Must be at least 20 characters.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.customer_device_id` (string, nullable)
          Unique identifier of the cardholder’s device such as a device serial number (e.g., International Mobile Equipment Identity [IMEI]). Must be at least 15 characters.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.customer_email_address` (string, nullable)
          The email address of the customer.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.customer_purchase_ip` (string, nullable)
          The IP address that the customer used when making the purchase.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.product_description` (string, nullable)
          A description of the product or service that was sold.

        - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.shipping_address` (object, nullable)
          The address to which a physical product was shipped. All fields are required for Visa Compelling Evidence 3.0 evidence submission.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.shipping_address.city` (string, nullable)
            City, district, suburb, town, or village.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.shipping_address.country` (string, nullable)
            Two-letter country code ([ISO 3166-1 alpha-2](https://en.wikipedia.org/wiki/ISO_3166-1_alpha-2)).

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.shipping_address.line1` (string, nullable)
            Address line 1, such as the street, PO Box, or company name.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.shipping_address.line2` (string, nullable)
            Address line 2, such as the apartment, suite, unit, or building.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.shipping_address.postal_code` (string, nullable)
            ZIP or postal code.

          - `evidence.enhanced_evidence.visa_compelling_evidence_3.prior_undisputed_transactions.shipping_address.state` (string, nullable)
            State, county, province, or region ([ISO 3166-2](https://en.wikipedia.org/wiki/ISO_3166-2)).

    - `evidence.enhanced_evidence.visa_compliance` (object, nullable)
      Evidence provided for Visa compliance evidence submission.

      - `evidence.enhanced_evidence.visa_compliance.fee_acknowledged` (boolean)
        A field acknowledging the fee incurred when countering a Visa compliance dispute. If this field is set to true, evidence can be submitted for the compliance dispute. Stripe collects a 500 USD (or local equivalent) amount to cover the network costs associated with resolving compliance disputes. Stripe refunds the 500 USD network fee if you win the dispute.

  - `evidence.product_description` (string, nullable)
    A description of the product or service that was sold.

  - `evidence.receipt` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) Any receipt or message sent to the customer notifying them of the charge.

  - `evidence.refund_policy` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) Your refund policy, as shown to the customer.

  - `evidence.refund_policy_disclosure` (string, nullable)
    Documentation demonstrating that the customer was shown your refund policy prior to purchase.

  - `evidence.refund_refusal_explanation` (string, nullable)
    A justification for why the customer is not entitled to a refund.

  - `evidence.service_date` (string, nullable)
    The date on which the customer received or began receiving the purchased service, in a clear human-readable format.

  - `evidence.service_documentation` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) Documentation showing proof that a service was provided to the customer. This could include a copy of a signed contract, work order, or other form of written agreement.

  - `evidence.shipping_address` (string, nullable)
    The address to which a physical product was shipped. You should try to include as complete address information as possible.

  - `evidence.shipping_carrier` (string, nullable)
    The delivery service that shipped a physical product, such as Fedex, UPS, USPS, etc. If multiple carriers were used for this purchase, please separate them with commas.

  - `evidence.shipping_date` (string, nullable)
    The date on which a physical product began its route to the shipping address, in a clear human-readable format.

  - `evidence.shipping_documentation` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) Documentation showing proof that a product was shipped to the customer at the same address the customer provided to you. This could include a copy of the shipment receipt, shipping label, etc. It should show the customer’s full shipping address, if possible.

  - `evidence.shipping_tracking_number` (string, nullable)
    The tracking number for a physical product, obtained from the delivery service. If multiple tracking numbers were generated for this purchase, please separate them with commas.

  - `evidence.uncategorized_file` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
    (ID of a [file upload](https://stripe.com/docs/guides/file-upload)) Any additional evidence or statements.

  - `evidence.uncategorized_text` (string, nullable)
    Any additional evidence or statements.

- `evidence_details` (object)
  Information about the evidence submission.

  - `evidence_details.due_by` (timestamp, nullable)
    Date by which evidence must be submitted in order to successfully challenge dispute. Will be 0 if the customer’s bank or credit card company doesn’t allow a response for this particular dispute.

  - `evidence_details.enhanced_eligibility` (object)
    Eligibility details for qualifying evidence programs.

    - `evidence_details.enhanced_eligibility.visa_compelling_evidence_3` (object, nullable)
      Eligibility details for Visa Compelling Evidence 3.0 evidence submission.

      - `evidence_details.enhanced_eligibility.visa_compelling_evidence_3.required_actions` (array of enums)
        List of actions required to qualify dispute for Visa Compelling Evidence 3.0 evidence submission.
Possible enum values:
        - `missing_customer_identifiers`
          `disputed_transaction` and `prior_undisputed_transactions` fields should include a minimum of two customer identifiers. These identifiers can be chosen from the following: `customer_account_id`, `customer_email_address`, `shipping_address`, `customer_purchase_ip`, `customer_device_id`, or `customer_device_fingerprint`. At least one of the chosen identifiers must be either `customer_purchase_ip`, `customer_device_id`, or `customer_device_fingerprint`. Note that `customer_device_id` and `customer_device_fingerprint` cannot be the only identifiers provided; they must be accompanied by at least one other identifier.

        - `missing_disputed_transaction_description`
          Missing `product_description` for `disputed_transaction`.

        - `missing_merchandise_or_services`
          Missing `merchandise_or_services` selection for `disputed_transaction`.

        - `missing_prior_undisputed_transaction_description`
          Missing `product_description` for one or more `prior_undisputed_transactions`.

        - `missing_prior_undisputed_transactions`
          No Visa Compelling Evidence 3.0 eligible prior transactions have been provided.

      - `evidence_details.enhanced_eligibility.visa_compelling_evidence_3.status` (enum)
        Visa Compelling Evidence 3.0 eligibility status.
Possible enum values:
        - `not_qualified`
          Evidence was not qualified to be submitted to Visa as Compelling Evidence 3.0. Evidence was submitted through the standard dispute flow to Visa.

        - `qualified`
          Evidence will be submitted to Visa as Compelling Evidence 3.0.

        - `requires_action`
          Transactions provided are potentially eligible, but require further action to be submitted as Compelling Evidence 3.0. See `required_action_details`.

    - `evidence_details.enhanced_eligibility.visa_compliance` (object, nullable)
      Eligibility details for Visa compliance evidence submission.

      - `evidence_details.enhanced_eligibility.visa_compliance.status` (enum)
        Visa compliance eligibility status.
Possible enum values:
        - `fee_acknowledged`
          The network fee for submitting evidence for Visa compliance disputes has been acknowledged. Submitting evidence for this dispute is permitted.

        - `requires_fee_acknowledgement`
          The network fee for submitting evidence for Visa compliance disputes has not been acknowledged. Submitting evidence for this dispute is not permitted.

  - `evidence_details.has_evidence` (boolean)
    Whether evidence has been staged for this dispute.

  - `evidence_details.past_due` (boolean)
    Whether the last evidence submission was submitted past the due date. Defaults to `false` if no evidence submissions have occurred. If `true`, then delivery of the latest evidence is *not* guaranteed.

  - `evidence_details.submission_count` (integer)
    The number of times evidence has been submitted. Typically, you may only submit evidence once.

- `is_charge_refundable` (boolean)
  If true, it’s still possible to refund the disputed payment. After the payment has been fully refunded, no further funds are withdrawn from your Stripe account as a result of this dispute.

- `livemode` (boolean)
  If the object exists in live mode, the value is `true`. If the object exists in test mode, the value is `false`.

- `metadata` (object)
  Set of [key-value pairs](https://docs.stripe.com/docs/api/metadata.md) that you can attach to an object. This can be useful for storing additional information about the object in a structured format.

- `payment_intent` (string, nullable, expandable (can be expanded into an object with the `expand` request parameter))
  ID of the PaymentIntent that’s disputed.

- `payment_method_details` (object, nullable)
  Additional dispute information specific to the payment method type.

  - `payment_method_details.amazon_pay` (object, nullable)
    AmazonPay specific dispute details.

    - `payment_method_details.amazon_pay.dispute_type` (enum, nullable)
      The AmazonPay dispute type, chargeback or claim
Possible enum values:
      - `chargeback`
        Disputes triggered via card network or issuing bank

      - `claim`
        Disputes triggered via Amazon Pay A-to-z guarantee program

  - `payment_method_details.card` (object, nullable)
    Card specific dispute details.

    - `payment_method_details.card.brand` (string)
      Card brand. Can be `amex`, `cartes_bancaires`, `diners`, `discover`, `eftpos_au`, `jcb`, `link`, `mastercard`, `unionpay`, `visa` or `unknown`.

    - `payment_method_details.card.case_type` (enum)
      The type of dispute opened. Different case types may have varying fees and financial impact.
Possible enum values:
      - `block`
        A dispute opened by a cardholder that the card network blocked before it could become a chargeback.

      - `chargeback`
        The action taken by a cardholder’s bank to debit a business’s account in response to a dispute from the cardholder. The debited funds are held until the dispute is resolved.

      - `compliance`
        An action taken by the card network when they believe the merchant does not conform to network rules.

      - `inquiry`
        A pre-dispute request from a card issuer, asking for information about a charge. Based on the response from the business, an inquiry might or might not escalate to a full chargeback. Inquiries are sometimes called retrievals or requests for information.

      - `resolution`
        A dispute opened by a cardholder that was resolved (refunded) before it could become a chargeback.

    - `payment_method_details.card.network_reason_code` (string, nullable)
      The card network’s specific dispute reason code, which maps to one of Stripe’s primary dispute categories to simplify response guidance. The [Network code map](https://stripe.com/docs/disputes/categories#network-code-map) lists all available dispute reason codes by network.

  - `payment_method_details.klarna` (object, nullable)
    Klarna specific dispute details.

    - `payment_method_details.klarna.chargeback_loss_reason_code` (string, nullable)
      Chargeback loss reason mapped by Stripe from Klarna’s chargeback loss reason

    - `payment_method_details.klarna.reason_code` (string, nullable)
      The reason for the dispute as defined by Klarna

  - `payment_method_details.paypal` (object, nullable)
    Paypal specific dispute details.

    - `payment_method_details.paypal.case_id` (string, nullable)
      The ID of the dispute in PayPal.

    - `payment_method_details.paypal.reason_code` (string, nullable)
      The reason for the dispute as defined by PayPal

  - `payment_method_details.type` (enum)
    Payment method type.
Possible enum values:
    - `amazon_pay`
      The dispute corresponds to a AmazonPay payment

    - `card`
      The dispute corresponds to a card payment

    - `klarna`
      The dispute corresponds to a Klarna payment

    - `paypal`
      The dispute corresponds to a PayPal payment

- `reason` (string)
  Reason given by cardholder for dispute. Possible values are `bank_cannot_process`, `check_returned`, `credit_not_processed`, `customer_initiated`, `debit_not_authorized`, `duplicate`, `fraudulent`, `general`, `incorrect_account_details`, `insufficient_funds`, `noncompliant`, `product_not_received`, `product_unacceptable`, `subscription_canceled`, or `unrecognized`. Learn more about [dispute reasons](https://docs.stripe.com/docs/disputes/categories.md).

- `status` (enum)
  The current status of a dispute. Possible values include:`warning_needs_response`, `warning_under_review`, `warning_closed`, `needs_response`, `under_review`, `won`, `lost`, or `prevented`.
Possible enum values:
  - `lost`
    A dispute resolved in the customer’s favor.

  - `needs_response`
    A dispute that requires a response.

  - `prevented`
    A dispute that was prevented from becoming a formal chargeback.

  - `under_review`
    A dispute under review after evidence submission.

  - `warning_closed`
    An inquiry closed without becoming a formal dispute.

  - `warning_needs_response`
    An inquiry that requires a response.

  - `warning_under_review`
    An inquiry under review after evidence submission.

  - `won`
    A dispute resolved in the merchant’s favor.

### The Dispute object

```json
{
  "id": "du_1MtJUT2eZvKYlo2CNaw2HvEv",
  "object": "dispute",
  "amount": 1000,
  "balance_transactions": [],
  "charge": "ch_1AZtxr2eZvKYlo2CJDX8whov",
  "created": 1680651737,
  "currency": "usd",
  "evidence": {
    "access_activity_log": null,
    "billing_address": null,
    "cancellation_policy": null,
    "cancellation_policy_disclosure": null,
    "cancellation_rebuttal": null,
    "customer_communication": null,
    "customer_email_address": null,
    "customer_name": null,
    "customer_purchase_ip": null,
    "customer_signature": null,
    "duplicate_charge_documentation": null,
    "duplicate_charge_explanation": null,
    "duplicate_charge_id": null,
    "product_description": null,
    "receipt": null,
    "refund_policy": null,
    "refund_policy_disclosure": null,
    "refund_refusal_explanation": null,
    "service_date": null,
    "service_documentation": null,
    "shipping_address": null,
    "shipping_carrier": null,
    "shipping_date": null,
    "shipping_documentation": null,
    "shipping_tracking_number": null,
    "uncategorized_file": null,
    "uncategorized_text": null
  },
  "evidence_details": {
    "due_by": 1682294399,
    "has_evidence": false,
    "past_due": false,
    "submission_count": 0
  },
  "is_charge_refundable": true,
  "livemode": false,
  "metadata": {},
  "payment_intent": null,
  "reason": "general",
  "status": "warning_needs_response"
}
```