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HomeDeveloper toolsStripe ConnectorsShopware 6

Stripe Connector for Shopware 6 User Guide

Learn how to use the Stripe Connector for Shopware 6.

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Payment information at order level

On the order, the Payments tab displays the following details about your Stripe payment:

  • Description: Shows the customer email address, Customer ID and Order ID.
  • Payment Intent Status: Shows the order’s payment status.
  • Payment Method: Identifies the payment instrument used to pay.
  • Payment Risk Score: Grades the fraud risk of the payment.
  • Timeline: The sequence of events that occurred during payment.

Cancel a payment

You can cancel a payment when it’s uncaptured and its status is Authorized.

  • From Shopware, change the order’s status from Authorized to Cancelled
  • From the Stripe Dashboard, click the Cancel button inside the order.

Refunds

You can refund any order with a Paid status.

  1. From the Shopware administration panel, select Orders >> Overview .
  2. Change the order’s payment status from Paid to Refunded.

Shopware doesn’t support partial refunds. Choosing either the Refunded (partially) or Refunded status generates a full refund.

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