Sync Stripe data to NetSuite

Learn how the connector syncs Stripe data to NetSuite.

Use the Stripe Connector for NetSuite to sync your data from Stripe to NetSuite. The table below describes how the connector handles these webhook events.

Webhook event	NetSuite action
account.updated	None
account.application.deauthorized	None
account.external_account.created	None
account.external_account.deleted	None
account.external_account.updated	None
application_fee.created	None
application_fee.refunded	None
application_fee.refund.updated	None
balance.available	None
charge.captured	The connector creates a `CustomerPayment`. For charges associated with a Stripe invoice, the connector also creates a NetSuite invoice. If one doesn’t exist, the connector creates a `Customer`.
charge.failed	None. The connector only syncs successful payments.
charge.refunded	For charges associated with a Stripe invoice, the connector creates a `CreditMemo` for the invoice and a `CustomerRefund` for the credit memo. For charges that aren’t associated with a Stripe invoice, the connector creates a `CustomerRefund` for the `CustomerPayment`.
charge.succeeded	The connector creates a `CustomerPayment`. For charges associated with a Stripe invoice, the connector also creates a NetSuite invoice. If one doesn’t exist, the connector creates a `Customer`.
charge.updated	The connector creates a `CustomerPayment`. For charges associated with a Stripe invoice, the connector also creates a NetSuite invoice. If one doesn’t exist, the connector creates a `Customer`.
charge.dispute.closed	None. Disputed funds appear as a line item on the payout they’re included in.
charge.dispute.created	For disputes associated with a Stripe invoice, the connector creates a `CreditMemo` for the invoice and a `CustomerRefund` for the credit memo. For disputes that aren’t associated with a Stripe invoice, the connector creates a `CustomerRefund` for the `CustomerPayment`.
charge.dispute.funds_reinstated	None. Reinstated funds appear as a line item on the payout they’re included in.
charge.dispute.funds_withdrawn	For disputes associated with a Stripe invoice, the connector creates a `CreditMemo` for the invoice and a `CustomerRefund` for the credit memo. For disputes that aren’t associated with a Stripe invoice, the connector creates a `CustomerRefund` for the `CustomerPayment`.
charge.dispute.updated	The connector follows the logic for `charge.dispute.created` or `charge.dispute.funds_reinstated`, depending on the updates.
coupon.created	None. The connector only syncs coupons associated with an invoice and represents them as a NetSuite `DiscountItem`.
coupon.deleted	None. The connector doesn’t mark records as inactive nor delete any records in your NetSuite instance.
coupon.updated	None. The connector only syncs coupons associated with an invoice and represents them as a NetSuite `DiscountItem`.
customer.created	The connector does one of the following, depending on your settings: Creates a `Customer` in NetSuite Does nothing, if you enabled the global customer workflow setting Associates the customer with an existing NetSuite customer ID, if you enabled customer matching or created the customer with the `netsuite_customer_id` metadata key
customer.deleted	None. The connector doesn’t mark records as inactive nor delete any records in your NetSuite instance.
customer.updated	None
customer.discount.created	None
customer.discount.deleted	None
customer.discount.updated	None
customer.source.created	None. The connector doesn’t represent customer payment sources in NetSuite.
customer.source.deleted	None
customer.source.updated	None
customer.subscription.created	None. The connector doesn’t represent customer subscriptions in NetSuite. Instead, it syncs invoices created by customer subscriptions.
customer.subscription.deleted	None
customer.subscription.trial_will_end	None
customer.subscription.updated	None
invoice.created	None. The connector only syncs finalized invoices.
invoice.payment_succeeded	The connector creates the customer and invoice in NetSuite, and represents each Stripe `InvoiceItem` as a `ServiceSaleItem`. The connector applies a `CustomerPayment` to the created NetSuite invoice.
invoice.payment_failed	The connector creates the customer and invoice in NetSuite. The invoice remains open until it’s paid.
invoice.updated	The connector checks the invoice for updates that might affect the general ledger and updates NetSuite as needed.
invoice.item.created	None
invoice.item.deleted	None
invoice.item.updated	None
price.created	The connector does one of the following, depending on your settings: Creates a `ServiceSaleItem` in NetSuite Does nothing, if you enabled the global price workflow setting Associates the price with an existing NetSuite item ID, if you enabled price matching or created the price with one of the following metadata keys: `netsuite_service_sale_item_id` `netsuite_service_resale_item_id` `netsuite_non_inventory_sale_item_id` `netsuite_non_inventory_resale_item_id`
price.deleted	None. The connector doesn’t modify the item status to prevent creating issues with the business logic in your account.
price.updated	None
product.created	None. The connector doesn’t sync products, only their child prices.
product.updated	None
payout.created	The connector validates the payout’s underlying transactions, but doesn’t sync the payout. This includes connect payouts.
payout.failed	None. The connector ignores failed payouts.
payout.paid	The connector validates the payout’s underlying transactions, and creates deposits for successful payouts.
payout.reversed	None
payout.updated	The connector syncs the payout, if it hasn’t already synced successfully.