Add GUID values to NetSuite invoices

When you install the connector with the payment page link, the installation includes a Stripe GUID field. The GUID is a unique number that’s added to the URL link structure for each unique payment link. Only invoices created after installation receive a GUID value.

The payment link won’t contain a GUID in the URL link structure in the following cases:

• If you send an invoice created before installing the connector. In this case, the payment page results in a “Page not found” error visible to your customer.
• If you create an invoice from a sales order created before installing the connector. The sales order might be a subscription record for the NetSuite billing engine, and resulting invoices won’t contain a GUID.

Add a GUID value to NetSuite invoices in bulk

You can update invoices created before installing the connector to add a GUID value to the existing GUID field, which makes the payment link available on those invoices.

1. In your NetSuite dashboard, use the global search tool to find Search & Install bundles.

2. Install the [MHI] Invoice GUID Update bundle (ID 494647). Myers-Holum Inc. (MHI) is an approved Stripe partner and created this free bundle.

3. After the installation completes, go to Lists > Mass Update > Mass Updates in the NetSuite Center.

4. Select Workflows, and use Command+F to search for GUID.

5. Select Initiate Update Invoice GUIDs.

6. On the Mass Update configuration page, do the following:

   • Edit the Title of Action field to use a title that’s recognisable, for example, Stripe GUID update for invoice payment links.

   • Add the following criteria:

     • Main Line: is true
     • Status: is Invoice:Open
     • Subsidiary: Select the desired subsidiary for the invoice payment page. You can select multiple subsidiaries. For international accounts, you can add criteria for the Entity.

     You can add more criteria as needed. For example, if you have 50,000 open invoices from previous years, you can add criteria for the date, based on how far back to collect payment for invoices.

7. Click Preview to see the number of invoices selected.

   Verify that you’re capturing the desired invoices to update. The update might take a few hours, depending on the number of invoices.

8. Click Save to start the bulk update.

   To check on the progress of the update, click Refresh. The update continues even if you navigate away from the progress page.

9. After the update completes, you can use the invoice payment page link for each invoice.