Debit connected accounts
Collect funds from a connected account by debiting its Stripe balance.
At times, your platform might need to collect funds from your connected accounts:
- To charge the connected account directly for products or services
- To recover funds for a previous refund
- To make other adjustments to connected account balances (for example, to correct an error)
When your platform is responsible for negative balances, such as with Express and Custom connected accounts, you can debit a connected account’s Stripe balance, transferring funds to your platform balance.
Catatan
To bill connected accounts where Stripe is responsible for negative balances, create a customer for each connected account and charge them using Stripe Billing subscriptions.
This creates a Transfer on the connected account and a Payment on the platform account.
Requirements
This functionality is only supported for connected accounts where your platform is responsible for negative balances, including Express and Custom accounts. Additionally:
- Using Account Debits incurs an additional cost.
- Using Account Debits requires getting legally binding consent from your connected accounts.
- Both your platform and the connected account must be in the same region (for example, both are in Japan).
- The
currencyvalue must match the default currency of the connected account. - Debiting an account can’t make the connected account balance become negative.
- The maximum
amountis 100,000 USD (or equivalent in your currency).
Catatan
Contact the sales team if you need to discuss adjusting these requirements.
Availability
This feature is available in Canada, Europe, Hong Kong, Japan, New Zealand, and the US. If you’re interested in other regions, contact our sales team.