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Payments
Finance automation
Platforms and marketplaces
Money management
Developer tools
Get started
Payments
Finance automation
Get started
Payments
Finance automation
Platforms and marketplaces
Money management
Overview
Get started with Connect
Integration fundamentals
Example integrations
Onboard accounts
Configure account Dashboards
Accept payments
    Create a charge
    Set statement descriptors
    Set MCCs
    Handle multiple currencies
    Create payment links with Connect
    Use Radar with Connect
    Disputes on Connect
    Create subscriptions
    Create invoices
    Multiple payment method configurations
    Embed the payment method settings component
    Account balance
      Add funds to your platform balance
      Debit connected accounts
Pay out to accounts
Manage your Connect platform
Tax forms for your Connect platform
Work with connected account types
HomePlatforms and marketplacesAccept paymentsAccount balance

Debit connected accounts

Collect funds from a connected account by debiting its Stripe balance.

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At times, your platform might need to collect funds from your connected accounts:

  • To charge the connected account directly for products or services
  • To recover funds for a previous refund
  • To make other adjustments to connected account balances (for example, to correct an error)

When your platform is responsible for negative balances, such as with Express and Custom connected accounts, you can debit a connected account’s Stripe balance, transferring funds to your platform balance.

Note

To bill connected accounts where Stripe is responsible for negative balances, create a customer for each connected account and charge them using Stripe Billing subscriptions.

This creates a Transfer on the connected account and a Payment on the platform account.

Caution

Using Account Debits requires getting legally binding consent from your connected accounts. This feature is available in Canada, Europe, Hong Kong, Japan, New Zealand, and the US. Stripe supports Account Debits only when both your platform and the connected account are in the same region (for example, both are in Japan). If you have interest in other regions, contact the sales team. Using Account Debits incurs an additional cost.

Requirements

This functionality is only supported for connected accounts where your platform is responsible for negative balances, including Express and Custom accounts. Additionally:

  • The connected account and the platform must be in the same region.
  • The currency value must match the default currency of the connected account.
  • Debiting an account can’t make the connected account balance become negative.
  • The maximum amount is 100,000 USD (or equivalent in your currency).

Note

Contact the sales team if you need to discuss adjusting these requirements.

Charge a connected account

To pull funds from a connected account:

  1. Navigate to the Account balances page for the connected account.
  2. Click Pull funds.
  3. Select the amount to charge.
  4. Click Pull.

See also

  • Creating Direct Charges
  • Creating Destination Charges on Your Platform
  • Creating Separate Charges and Transfers
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