Adds the ability to choose how you submit a dispute responsePublic preview

What’s new

Specify how you plan to submit your response to a dispute by setting the intended_submission_method parameter on a Dispute.

The options for intended_submission_method are:

• manual: You’ll submit the manual packet if you upload evidence and won’t ever use Smart Disputes to respond to the dispute.
• prefer_manual: You’ll submit the manual packet if you upload evidence, but use Smart Disputes if you have no evidence to add to the dispute response.
• prefer_smart_disputes: You’ll let Smart Disputes submit the dispute response if it detects Stripe evidence, but use the manual packet otherwise.
• smart_disputes: You’ll let Smart Disputes submit the dispute response if it detects Stripe evidence, and won’t use the manual packet.

Impact

Modify a dispute’s intended_submission_method to specify how you plan to submit your response to the dispute. This setting also impacts how Stripe behaves when a dispute reaches its due date. The value defaults to prefer_manual, which matches the timeout behavior prior to adding the new parameter.

Changes

Upgrade