Adds Visa compliance disputes

What’s new

Visa compliance disputes occur when card issuers believe transactions don’t conform to Visa’s network rules. If these disputes can’t be resolved between the parties, Visa resolves them for a fee.

This release adds Visa compliance disputes to the Stripe API. You can now determine if it’s a compliance dispute with the payment_method_details.card.case_type parameter. With this, the enhanced_eligibility_types parameter now contains the visa_compliance value.

When contesting a Visa compliance dispute, Stripe collects a fee to cover the network costs in addition to the standard Stripe dispute fees. We refund this fee if you win the dispute.

Impact

To contest a Visa compliance dispute, you must acknowledge the network fee by setting the evidence.enhanced_evidence.visa_compliance.fee_acknowledged parameter on the Dispute to true when submitting dispute evidence.

After you acknowledge the fee, the evidence_details.enhanced_eligibility.visa_compliance.status value changes to fee_acknowledged.

Learn more about responding to Visa compliance disputes.

Changes

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