BBPOS WisePad 3

Learn about the BBPOS WisePad 3 reader.

Available in:

The BBPOS WisePad 3 is a handheld reader for use with mobile applications. It uses Bluetooth Low Energy (LE) or USB (Android only) to connect to the Stripe Terminal SDK on a mobile device. The WisePad 3 features a display and PIN pad, which facilitates usage in countries where PIN-authenticated transactions are more common.

This reader is compatible with our iOS, Android, and React Native SDKs. To view the reader’s parts and features, see the BBPOS WisePad 3 product sheet.

Reader software releases

The software on the BBPOS Wisepad 3 consists of a firmware version, configuration name, and key identifier. The reader software version joins these three components with underscores into a single string.

Countries	Latest Version
Australia Malaysia New Zealand	`4.01.00.41_Prod_APAC1_on_v23_490001`
Singapore	`4.01.00.41_Prod_APAC1_off_v12_490001`
Austria Belgium France Germany Italy Luxembourg Netherlands Switzerland	`4.01.00.41_Prod_EU_W1_on_v23_510001`
Denmark Norway Sweden	`4.01.00.41_Prod_EU_W2_on_v16_510001`
Spain Portugal	`4.01.00.41_Prod_EU_W3_on_v9_510001`
Czech Republic	`4.01.00.41_Prod_EU_E1_on_v4_51001`
Ireland United Kingdom Finland	`4.01.00.41_Prod_EU_W1_off_v23_510001`
Canada	`4.01.00.41_Prod_NA_off_v23_480001`

Firmware versions

Note

In PCI listings, the firmware identifier is in the format WPC3x.<batch>-xxxxx, where xxxxx is a placeholder for all firmware versions. All firmware versions are PCI compliant.

Specifically, a PCI firmware ID ABCDD maps to firmware version AA.BB.CC.DD. For example, WPC3x.01-41041 maps to firmware version 4.01.00.41.

Version	Release Date	Description
`4.01.00.41`	8/26/2024	Updated the transaction counter increment for the Girocard SCA flow. Updated Domestic Debit Priority option OFF to be applied to a card with one AID. Fixed an issue where canceling NFC card detection wasn’t allowed when the reader presents “Try another card.”
`4.01.00.39`	7/25/2024	Added code improvements. Added six additional CAPK key slots. Fixed an edge case scenario where the reader screen occasionally goes blank when canceling power off. Added Tag DFDE48 for Inerac SCA PIN Request.
`4.01.00.38`	5/28/2024	Added support for Girocard. Added support for DCPOS certification configuration. Fixed an error with JCB L3 Test Case 212-01 and 213-01. Fixed the Unknown ICC card removed error. Fixed the Discover DPAS L3 Test Case DGN CL 030. Fixed an incorrect readTerminalSetting that impacted multiple tags. Added a new key forcePinEntry at startEmv.
`4.01.00.37`	5/1/2024	Fixed an issue where repeatedly pressing the power button caused a Bluetooth disconnect. Fixed an issue with incorrect ICC Rx length checking that caused ICC Transaction Terminated. Fixed an issue with the missing UI for MSR and Manual PAN Entry. Fixed an issue with the incorrect USB attached/detached state during device restart. Fixed a Bluetooth initialization error that could cause Bluetooth connection timeout. Updated the YiChip Bluetooth library to fix the Bluetooth response to an empty packet causing a timeout and disconnection issue. Modified the JCB CDA Signature Verification requirement according to EMV Bulletin No. 290. Increased the temperature to stop or resume charging from 40℃ to 42℃.
`4.01.00.33.SZZZ.01`	1/16/2024	Contains fix for an edge case scenario that resulted reader battery level decreasing.
`4.01.00.33`	12/3/2023	Routine firmware maintenance updates and security updates.
`4.01.00.32`	4/10/2023	Routine firmware maintenance updates and security updates.
`4.01.00.28`	10/19/2022	Routine firmware maintenance updates and security updates.
`4.01.00.27`	8/30/2022	Routine firmware maintenance updates and security updates.
`4.01.00.25.SZZZ.01`	7/27/2022	Improves transaction processing time. Routine firmware maintenance updates and security updates.
`4.01.00.24`	4/27/2022	Routine firmware maintenance updates and security updates.
`4.01.00.23.szzz.01`	2022-04-05	Routine firmware maintenance updates.
`4.01.00.18.szzz.02`	2022-02-08	Fix for missing payments data that resulted in failed collection.
`4.01.00.18`	2022-01-18	Routine firmware maintenance updates.
`4.01.00.17.SZZZ.01`	2021-09-15	Contains an additional fix for an edge case scenario that resulted in slower reader response time during PIN entry.
`4.01.00.16`	2021-08-05	Contains a fix for an edge case scenario that resulted in slower reader response time during PIN entry.
`4.01.00.15.beta4`	2021-05-25	Contains a fix for an edge case scenario that resulted in readers freezing during card presentment.
`4.01.00.13`	2021-04-21	Routine firmware maintenance updates.
`4.01.00.12.beta5`	2021-02-22	Contains fixes for Interac payments.
`4.01.00.11`	2021-01-27	Routine firmware maintenance updates.
`4.01.00.08.beta2`	2020-10-14	Improves reliability of transaction processing.
`4.01.00.07`	2020-09-02	Allows language to be selected in the settings menu.
`4.01.00.07.beta5`	2020-08-31	Improves reliability of reader events.
`4.01.00.06.beta10`	2020-06-30	The initial firmware version available for this device.

Configurations

Region (PIN type)	Name	Release Date	Description
APAC (Online PIN) Australia Malaysia New Zealand	`Prod_APAC1_on_v23`	2024-04-16	Updated config for Online PIN Asia Pacific countries.
	`Prod_APAC1_on_v21`	2023-05-16	Updated config for Online PIN Asia Pacific countries.
	`Prod_APAC1_on_v8`	2021-05-19	Updated config for Online PIN Asia Pacific countries.
	`Prod_APAC1_on_v7`	2021-04-21	Updated config for Online PIN Asia Pacific countries.
	`Prod_APAC1_on_v6`	2020-11-06	Updated config for Online PIN Asia Pacific countries.
	`Prod_APAC1_on_v5`	2020-10-14	Updated config for Online PIN Asia Pacific countries.
	`Prod_APAC1_on_v4`	2020-08-28	Initial config for Online PIN Asia Pacific countries.
APAC (Offline PIN) Singapore	`Prod_APAC1_off_v12`	2024-04-24	Updated config for Offline PIN Asia Pacific countries.
	`Prod_APAC1_off_v10`	2023-05-09	Updated config for Offline PIN Asia Pacific countries.
	`Prod_APAC1_off_v7`	2021-05-19	Updated config for Offline PIN Asia Pacific countries.
	`Prod_APAC1_off_v6`	2021-04-21	Updated config for Offline PIN Asia Pacific countries.
	`Prod_APAC1_off_v5`	2020-10-14	Updated config for Offline PIN Asia Pacific countries.
	`Prod_APAC1_off_v4`	2020-08-28	Initial config for Offline PIN Asia Pacific countries.
EMEA (Online PIN 1) Austria Belgium France Germany Netherlands Switzerland	`Prod_EU_W1_on_v22`	2024-05-07	Updated config for Online PIN Western European countries.
	`Prod_EU_W1_on_v21`	2023-06-01	Updated display brightness.
	`Prod_EU_W1_on_v16`	2021-10-17	Updated config for Online PIN Western European countries.
	`Prod_EU_W1_on_v14`	2021-10-06	Added support for additional languages.
	`Prod_EU_W1_on_v13`	2021-05-19	Updated config for Online PIN Western European countries.
	`Prod_EU_W1_on_v9`	2021-04-21	Updated config for Online PIN Western European countries.
	`Prod_EU_W1_on_v8`	2020-11-06	Updated config for Online PIN Western European countries.
	`Prod_EU_W1_on_v7`	2020-10-14	Updated config for Online PIN Western European countries.
EMEA (Online PIN 2) Denmark Norway Sweden	`Prod_EU_W2_on_v14`	2024-04-22	Updated config for Online PIN Western European countries, sub-region 2.
	`Prod_EU_W2_on_v12`	2023-04-19	Updated config for Online PIN Western European countries, sub-region 2.
	`Prod_EU_W2_on_v2`	2021-10-17	Initial config for Online PIN Western European countries, sub-region 2.
EMEA (Online PIN 3) Spain	`Prod_EU_W3_on_v8`	2024-04-29	Updated config for Online PIN Western European countries, sub-region 3.
	`Prod_EU_W3_on_v6`	2022-10-04	Updated config for Online PIN Western European countries, sub-region 3.
	`Prod_EU_W3_on_v2`	2021-10-17	Initial config for Online PIN Western European countries, sub-region 3.
EMEA (Offline PIN) United Kingdom Ireland	`Prod_EU_W1_off_v20`	2024-04-22	Updated config for Offline PIN Western European countries.
	`Prod_EU_W1_off_v18`	2023-06-01	Updated display brightness.
	`Prod_EU_W1_off_v12`	2021-11-09	Updated config for Offline PIN Western European countries.
	`Prod_EU_W1_off_v10`	2021-10-06	Added support for additional languages.
	`Prod_EU_W1_off_v9`	2021-05-19	Updated config for Offline PIN Western European countries.
	`Prod_EU_W1_off_v6`	2021-04-21	Updated config for Offline PIN Western European countries.
	`Prod_EU_W1_off_v5`	2020-10-14	Updated config for additional Offline PIN Western European countries.
	`Prod_EU_W1_off_v2`	2020-08-28	Initial config for Offline PIN Western European countries.
NA (Offline PIN) Canada	`Prod_NA_off_v21`	2024-04-22	Updated config for North American countries.
	`Prod_NA_off_v19`	2023-06-01	Updated display brightness.
	`Prod_NA_off_v7`	2021-05-19	Updated config for North American countries.
	`Prod_NA_off_v6`	2021-04-21	Updated config for North American countries.
	`Prod_NA_off_v5`	2021-02-22	Initial North American config.

Key identifiers

Identifier	Countries	Description
`490001`	Australia Malaysia New Zealand Singapore	The initial key identifier available for the Asia Pacific region on this device.
`510001`	Austria Belgium Denmark France Germany Ireland Netherlands Norway Sweden Spain Switzerland United Kingdom	The initial key identifier available for the European region on this device.
`480001`	Canada	The initial key identifier available for the North American region on this device.

Accessories for the reader

You can design your own accessories for the BBPOS WisePad 3. To download the BBPOS WisePad 3 mechanical design files (.STP), you must first review and accept our Terminal Design File License Agreement. By downloading the file below, you agree to the terms outlined in the license.

Download Stripe design files