Configure the reboot time window
Customize the reboot time window for your readers.
By default, BBPOS WisePOS E and Stripe Reader S700 readers reboot every 24 hours at midnight. If your business is open or processing payments during this time, you might want to set a custom reboot window to avoid any interruptions.
You can set a specific time period for the devices to reboot according to their registered location’s local time. For example, if you register a device in a location with a local time corresponding to UTC-8:00, but it’s managed from a location in UTC-5:00, the scheduled reboot time is UTC-8:00.
Note
To avoid disruption, not every reader in the same registered location updates simultaneously. Instead, the readers reboot randomly within the configured time period.
To change the reboot window, navigate to the relevant configuration you want to change and edit it. Add a new configuration first if you don’t have an existing one.
- Navigate to the Manage locations page.
- Find the specific location you want to change.
- Click the overflow menu () > Edit configuration.
- Click Edit or Override next to the Reboot time icon.
- Select a start and end time. If
start_is less thanhour end_, we consider them as values for the same day. Ifhour start_is greater thanhour end_, we consider thehour end_a value for the next day.hour - Click Update.
- Apply the configuration changes by clicking Apply changes on the configuration drawer.
Stripe sets the new reboot window within 10 minutes. If the reader has already rebooted for the day, the reboot window takes effect during the next time period.