Monitor readers
Access real-time status and insights for your Stripe Terminal devices.
You can monitor and track the performance, health, and operational data of your Stripe Terminal devices using the Stripe Dashboard.
Readers list
Use the Readers list in the Stripe Dashboard to view all registered readers in your account. You can apply filters to view a subset of your readers. Additionally, you can export this list for use outside of Stripe.
For platforms or marketplaces using Terminal with Connect, if you use direct charges with readers owned by connected accounts, you must log in as a connected account to view the list of its readers.
Reader details
The Reader details page displays information about a particular terminal device. To open it, click the reader in the Readers list.
The reader information section includes the following details:
- Connection state (online or offline)
- Reader type
- Reader ID
- Registration date
- P2PE status
- Assigned location
- Battery life
- Last active time
- Currently installed software version
The device connectivity information section includes the following details:
- Ethernet
- MAC address
- IP address
- Connection status if present
- WiFi
- MAC address
- IP address
- SSID
- Frequency
- Signal strength
- Connection status if present
- Bluetooth
Learn more about network requirements and troubleshooting at Terminal network requirements.
The page also displays a summary of recent payments processed by the reader, including details about successful payments and any errors. You can’t filter or export this summary. You can use the Transactions page to view all your customer payments, including the Terminal location and Terminal reader that processed each transaction. You can filter and export this transactions list.