Stripe Tax FAQ

What tax code should I choose?

Stripe has a proprietary tax code system that maps our tax codes to tax codes globally. Choose the category that best represents your business and products, and we’ll correctly determine the tax amounts and rules based on customer location. Consult your tax advisor to determine the best tax codes for your business.

Learn more about Product Tax Codes

Do tax codes vary by country?

Tax codes, and tax code objects (for example, txcd_xxx) within Stripe are always the same across different jurisdictions. However, individual products might have tax treatments that differ by location, and Stripe maintains current rate and taxability information for you, while staying up to date with any changing regulations.

What is the difference between inclusive and exclusive tax?

Inclusive tax means you include the tax in the final price, and is common for B2C purchases outside the US. Exclusive tax is when you add tax on top of the price you defined, and is common for B2B transactions or B2C transactions in the US.

Where does Stripe Tax support full “rooftop-accurate” address lookup?

Stripe Tax supports full rooftop-accurate address lookup for US customer addresses.

Rooftop-accurate address lookup means that you can attribute your customer’s location to a specific house or building. This provides greater accuracy in the US, where two houses located side-by-side on the same street might be subject to different tax rates, due to complex jurisdiction boundaries.

Outside the US, we use the country, state, and postal code fields as necessary, but we don’t compare the addresses against an address database. See “Special jurisdictions and excluded territories” for more about when the state and postal code are used.

Do you support PO Box addresses?

Yes, Stripe Tax supports PO Box addresses in the US. If we can’t find the address for a PO Box or other address in the address database, we approximate the location using the rest of the address details, such as the postal code (for example, ZIP5).

How do I know which address was used as my Customer’s tax location?

When you enable automatic tax calculation on an invoice or Checkout session, the Dashboard shows an Automatic tax section. This section shows where your customer was located for tax purposes and which address we used as the source of this location. This is also returned in the Customer API if you expand the tax field.

How do I check how precisely my customer’s location was determined?

When you enable automatic tax calculation on an invoice or Checkout session, the Dashboard shows an Automatic tax section. This section shows how precisely we determined your customer’s location. Customer API also provides relevant location resolution information if you expand the tax field.

The table below lists the supported precisions and whether tax can be calculated:

How reliable and accurate is using an IP address to determine my customer’s location?

In most cases, we can resolve an IP address to a physical area, but its precision varies and might not reflect the customer’s actual location. For a given transaction, if we can’t resolve the address to within a postal code, the transaction fails.

In regions that impose local taxes, such as the US, we don’t recommend relying on a customer’s IP address to determine their address. In regions that don’t impose local taxes, such as the EU, an IP address is more likely to resolve to an accurate address.

How does Stripe Tax calculate tax for US Military and Diplomatic Overseas addresses?

Stripe Tax calculates no tax for US military and diplomatic mail going overseas. Overseas military and diplomatic addresses are assigned an APO, FPO, or DPO zip code, and the USPS treats it as domestic mail before transferring it to the military. Because sales to these special zip codes are sent out of the country, their sales taxes don’t apply.

When are tax calculations recorded in the Stripe Tax exports?

Stripe Tax calculates taxes and maintains a record of the total tax collected. You can access the record of total tax collected through Stripe Tax exports.

Stripe Tax exports include transactions created using Stripe Tax API and operations on Stripe objects with automatic_tax[enabled]=true.

The following operations increase the balance of total tax reported:

• The customer completes a payment in a Checkout Session. This also applies to Checkout Sessions created through Payment Links.
• Finalizing an invoice. This applies to one-off invoices and recurring (subscription) invoices. Invoice finalization happens when the state of the invoice transitions from a draft to an open state. This transition happens before the invoice is paid.
• Transitioning the state of an invoice from uncollectible to paid through the Pay Invoices API.
• Voiding a credit note.
• Creating a tax transaction using the Stripe Tax API.

The following operations decrease the balance of total tax reported:

• Voiding an invoice.
• Marking an invoice as uncollectible.
• Creating a credit note.
• Creating a refund of a charge associated with an invoice or a Checkout Session.
• Creating a reversal of a tax transaction using the Stripe Tax API.

The following operations aren’t reflected in Tax reports:

• Disputes that are upheld by the cardholder’s bank. Stripe Tax doesn’t decrease the balance of the collected total tax.
• Refunds of uncaptured amounts of a payment. This can happen when performing a partial capture for payments of Checkout sessions using capture_method=manual. When the capture amount is lower than the original amount, Stripe Tax doesn’t reduce the total balance of the collected tax.

If I create a draft invoice today, but it’s set to finalise in the future, and the tax rates change in between, which tax rate is used?

Stripe calculates the tax at the published rate on the date that an invoice is finalised. For example, if an invoice draft is initialised on 20 December and set to finalise on 15 January but a new tax rate is introduced on 1 January, the tax on the invoice will be calculated at the new rate.

• 1 December: Tax Rate: 6%
• 20 December: Invoice draft initialised set to finalise on 15 January
• 1 January: Tax Rate 5%
• 15 January: Invoice finalised with a tax rate of 5%

How do chargebacks work?

A chargeback doesn’t reduce the balance of total tax collected.

Stripe Tax calculates taxes and maintains a record of the total tax collected. You can access the record of total tax collected through Stripe Tax exports.

For example, for a transaction with an amount of 100 USD and exclusive tax of 10 USD, the total tax collected is 10 USD. In the event of a chargeback, we won’t reduce Stripe Tax reporting total tax collected from 10 USD to 0 USD.

How do you handle credit notes?

A credit note reduces the balance of total tax collected.

Stripe Tax calculates taxes and maintains a record of the total tax collected. You can access the record of total tax collected through Stripe Tax exports.

For example, for an invoice with an amount of 100 USD and exclusive tax of 10 USD, the total tax collected is 10 USD. Issuing a credit note that fully refunds the invoice shows as a negative amount in your Stripe Tax reporting, reducing your liability from 10 USD to 0 USD.

How is tax liability calculated when using credit notes?

Applying credit notes reduces the tax liability of a transaction proportionately across all the items in a basket.

For example, applying a credit note of 33 USD to an order of 2 items costing 66 USD and 33 USD with a 10% tax rate (total 108.90 USD) reduces tax liability by 2.20 USD and 1.10 USD respectively.

How is tax liability determined in the case of partial refunds?

If an order’s total amount is > 0 after a refund, then the remaining amount will keep at least 0.01 USD in tax liability. This is because it uses a cumulative remainder approach to deal with rounding.

How do you handle discounts?

We apply discounts before tax.

For example, for an exclusive price of 100 USD, a tax rate of 10%, and a discount of 10 USD, the resulting values are:

• Amount: 100 USD
• Discount: 10 USD
• Post discount amount: 90 USD
• Tax: 9 USD
• Total: 99 USD (90 USD + 9 USD)

For example, for a inclusive price of 100 USD, a tax rate of 10%, and a discount of 10 USD the resulting values are:

• Amount: 100 USD
• Discount: 10 USD
• Post discount amount: 90 USD
• Tax: 8.18 USD
• Total: 90 USD

Do you mandate two pieces of non conflicting evidence for B2C transactions in Europe?

No, we don’t mandate two pieces of non conflicting evidence for business to consumer transactions in the EU. However, we do store and retain the evidence used on the Customer object that you can review before requesting additional information from a customer after the transaction.

Are Apple Pay and Google Pay available to use with Stripe Tax?

Stripe Tax supports Apple Pay and Google Pay if your customer enters their shipping or billing address during the payment process.

If you enable Apple Pay or Google Pay on your account and enable Stripe Tax on your integration, Stripe:

• Automatically calculates the tax of the customer’s subtotal before they submit payment.
• Enables Apple Pay as a payment option if the user’s browser supports Apple Pay version 12 and above.
• Enables Google Pay as a payment option to customers only when the user collects the customer’s shipping address information.

Where does Stripe get its tax rates from?

We have a team of tax researchers focused on monitoring tax laws and tax authority publications for changes. We make the updates directly to Stripe Tax when the change is effective.

In which currency are tax calculations recorded?

Tax calculation amounts are recorded in the presentment currency, which can differ from both the settlement currency and the tax authority’s local filing currency.

You have the option to view amounts in both the presentment and filing currencies through Stripe Tax exports.

When do conversions to other currencies occur?

Stripe converts tax amounts from the presentment currency to the tax authority’s local filing currency when we record the tax calculations.

Does Stripe Tax handle remitting and reporting tax, or filing tax returns?

Stripe Tax doesn’t handle remitting and reporting tax, or filing tax returns. Stripe Tax provides itemised and summarised exports to help users prepare, file, and remit the tax that was automatically calculated and collected. For more information, browse the Stripe Tax Apps on the App Marketplace.

How frequently do I need to file returns?

Each jurisdiction determines the required information and frequency for reporting and filing taxes. If you’re a business collecting taxes, you must report, file, and remit the taxes collected in every jurisdiction that you’re registered in. Make sure you understand the obligations of each jurisdiction and consult your tax advisor if you need help.

Learn more about reporting and filing.

How can I complete my returns myself or with my accountant?

Stripe Tax provides itemised and summarised exports to help you complete your returns. Consult with your tax advisor if you need help understanding the filing or reporting requirements for the jurisdictions where you’re registered.

How can I remit the funds I collected to each jurisdiction?

Each jurisdiction mandates its own method and timing of remittance (direct debits, bank transfers, and so on). Make sure you understand the rules for each jurisdiction and consult your tax advisor if you need help. For more information, browse the Stripe Tax Apps on the App Marketplace.

Stripe Tax pricing is usage-based and determined by the number of transactions or the sales volume that you process through Stripe Tax for tax calculation and collection. The pricing varies based on the type of integration you use. No matter which integration you use, you only incur fees for transactions in jurisdictions where you have an active tax registration. To learn more, visit the support page on Stripe Tax pricing.

Custom pricing is available for companies with large payments volume, high transaction volume, or unique business models. Contact our sales team to learn more.

Is there a pricing plan that makes it predictable to pay for Stripe Tax?

Stripe has introduced subscription-based pricing in certain areas with four tiers, each offering different ranges of entitlements. If you exceed these entitlements, Stripe charges an overage fee based on your usage.

The default pricing plan is pay-as-you-go.

Learn more about the available levels at Stripe Tax pricing. For details on terms of service and cancellation, refer to the support page on subscription pricing.

When do you charge a fee for Stripe Tax?

You’re only charged for using Stripe Tax on transactions or calculations to customers in states or countries where you’re registered to collect tax. If the registration options you have selected are either VAT OSS - European Union or Small Seller - European Union, you’re charged on all EU transactions.

As Stripe Tax is a tax calculation product, we charge a fee when Stripe Tax calculates the tax for a live-mode transaction. It is important to note that this fee is distinct from when a payments transaction is completed, as that fee relates to payments and not calculation. The Stripe Tax fee might apply in cases where the applicable payment isn’t collected or processed, or if a credit card charge is disputed.

Below are the details of what qualifies as a transaction that triggers a fee for Stripe Tax.

Do you charge a fee when the tax collected is zero?

Yes, we charge the Stripe Tax fee even if the tax amount calculated is zero, for example, if:

• You have an active registration covering the customer jurisdiction
• The products sold are exempt (from sales tax) or out of scope (of VAT)
• The customer is tax exempt or a reverse charge applies
• The country or state has no sales tax (for example, Montana in the US)

The Stripe Tax fee is only charged on that volume where you have an active registration configured in live mode.

Do you calculate taxes on transactions in markets where I’m not registered?

No, we don’t charge a fee on transactions in markets where you’re not registered. For markets where you’re not registered to collect tax, the resulting tax amount is zero.

Do you charge a fee for functionality other than calculating tax?

We don’t charge a fee to:

• Configure your Stripe Tax settings, such as your origin address, preset tax code, or tax registrations
• Calculate tax on transactions that aren’t completed, such as abandoned Checkout Sessions or draft invoices that are never finalized
• Calculate tax on credit notes
• Monitor tax thresholds based on your past Stripe payments

To turn off Stripe Tax calculation (and thus any fees associated), make sure your integration has automatic_tax[enabled]=false.

Do you charge a Stripe Tax fee for credit notes?

We don’t charge a fee to calculate the tax to refund on credit notes.

Do you refund the Stripe Tax fee when a payment is refunded or an invoice is voided?

No, we don’t refund the Stripe Tax fee in these situations.

Do you charge the Stripe Tax fee on the entire payments volume or only on the payments volume in markets where I’m registered to collect taxes?

We charge a fee only on transaction volume in locations where you’re registered to collect taxes. That means you incur a fee if we calculate tax to be 0 in a location where you have an active tax registration. We don’t charge you for volume where you’ve no active registration.

We assess the fee based on the transaction volume including the calculated tax. Therefore, the transaction volume includes the calculated exclusive tax.

Do you charge a fee when there is a 100% off discount or coupon?

For low-code or no-code integrations, such as Stripe Tax on Billing, Invoices, Subscriptions, Payment Links, and Checkout, we charge a fee based on volume. We don’t charge a fee if the transaction’s volume is zero.

For the Stripe Tax API, the fee applies to calls to the API, so that does include a charge even if the transaction volume is zero.

Do you charge a fee for Subscription trials?

Creating a Subscription with a trial period creates an immediate zero-amount Invoice. We don’t charge a fee for these Invoices because the Invoice’s amount is zero.

When the Subscription trial ends, it starts a new billing cycle for the Customer and generates a new Invoice. After this Invoice finalizes, we charge a fee if the Invoice’s amount is greater than zero.

Invoice finalisation happens when the Invoice’s state transitions from draft to open. This transition happens before the Invoice is paid.

Where can I see my Stripe Tax fees?

You can find Stripe fees under Reports > Stripe fees.

If you have a low-code or no-code integration, you can find your Stripe Tax fees under Product usage fees as Automatic Taxes - Automatic tax.

If you have an API integration, you can find your Stripe Tax fees under Other fees as either Tax Api Calculation or Tax Api Transaction, depending on your usage.

How to turn off Stripe Tax

You can stop using Stripe Tax for tax calculations by turning off automatic tax calculation in Tax Settings and setting automatic_tax[enabled]=false for API transactions.

How to stop calculating taxes automatically on a subscription

You can use the Dashboard UI to remove the automatic calculation of taxes on a subscription. Alternatively, you can update the subscription with the API to have automatic_tax[enabled]=false.