# Wero payments

Learn about Wero, a pan-European payment method.

[Wero](https://wero-wallet.eu/) is a pan-European payment method that allows customers to make secure transactions on desktop and mobile devices. To perform a Wero payment, customers connect their bank accounts to their Wero wallet.

#### Payment method properties

- **Customer locations**

  Belgium, France, Germany, Luxembourg

- **Presentment currency**

  EUR

- **Payment confirmation**

  Customer-initiated

- **Payment method family**

  Authenticated bank transfer

- **Recurring payments**

  No

- **Payout timing**

  Standard payout timing applies

- **Connect support**

  Yes

- **Dispute support**

  No

- **Manual capture support**

  Yes

- **Refunds / Partial refunds**

  Yes / Yes

#### Business locations

Stripe accounts in the following countries can accept Wero payments:

- AT
- BE
- BG
- CY
- CZ
- DE
- DK
- EE
- ES
- FI
- FR
- GR
- HR
- HU
- IE
- IS
- IT
- LI
- LT
- LU
- LV
- MT
- NL
- NO
- PL
- PT
- RO
- SE
- SI
- SK

#### Product support

- Connect
- Checkout1
- Payment Links
- Elements2

1Not supported when using Checkout in subscription mode or setup mode.2Express Checkout Element doesn’t support Wero.

## Get started 

You don’t have to integrate Wero and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the [Stripe Dashboard](https://dashboard.stripe.com/settings/payment_methods) and enable Wero. To get started with one of our hosted UIs, follow a quickstart:

- [Checkout](https://docs.stripe.com/checkout/quickstart.md): Our prebuilt, hosted checkout page.
- [Elements](https://docs.stripe.com/payments/quickstart.md): Our drop-in UI components.

### Other payment products

The following Stripe products also let you add Wero from the Dashboard:

- [Payment Links](https://docs.stripe.com/payment-links.md)

If you prefer to manually list payment methods, learn how to [manually configure Wero as a payment](https://docs.stripe.com/payments/wero/accept-a-payment.md).

When you’re ready to go live, enable Wero on the [Payment Methods settings page](https://dashboard.stripe.com/settings/payment_methods).

## Payment flow 

When customers choose Wero as their payment method, Stripe redirects them to Wero’s authentication page. On this page, customers scan a QR code to launch the Wero App on their phone, where they can approve the payment. The payment is processed instantly, typically completing in under 10 seconds, and the customer is redirected back to your site.

## Refunds 

You can refund Wero payments up to 730 days after the original payment. Wero supports full and partial refunds. You can also issue multiple partial refunds up to the amount of the original charge.

## Transaction amount limits 

The minimum payment amount for Wero is 0.50 EUR. The maximum payment amount varies by bank, but is usually determined by the customer’s bank limits.

## Eligibility and availability 

### Prohibited business categories 

In addition to the industry and business categories listed in [Prohibited and restricted businesses](https://stripe.com/restricted-businesses), the following categories are prohibited or restricted from using Wero:

- Adult content, entertainment, and sex-related products and services
- Cannabis businesses, excluding cannabidiol (CBD)
- Non-fungible tokens (NFTs)
- Payment facilitators that process payments for sub-merchants
- Peer-to-peer money transfers
- Contracts for difference (CFDs)
- Weapons and firearms
- Donation-based crowdfunding
- Creator economy and live-streaming businesses
- Open-loop gaming
- Traders in precious metals or minerals
- Any business whose activities are prohibited by applicable law or regulation, including terrorist financing, human trafficking, illegal narcotics dealing, and shell banks