TWINT payments

Learn about TWINT, a popular payment method in Switzerland.

TWINT is a single-use payment method used in Switzerland. It allows customers to authenticate and approve payments using an approved TWINT mobile app.

You get immediate notification on whether the payment succeeded or failed.

Customer locations
Switzerland
Presentment currency
CHF
Payment confirmation
Customer-initiated
Payment method family
Bank redirects
Recurring payments
No
Payout timing
Standard payout timing applies
Connect support
Yes
Dispute support
Yes
Manual capture support
No
Refunds / Partial refunds
Yes / Yes
Maximum Amount 5000.00 CHF

Payment flows

Customers pay with TWINT by using one of the following methods:

Mobile: Customers follow a mobile redirect from your website or mobile app to a TWINT app, where they authorise the payment, then return to your website or mobile app.
Desktop: Customers scan a QR code you present on your website using a TWINT app, which allows them to authorise the payment.

Get started

You don’t have to integrate TWINT and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the Stripe Dashboard and enable TWINT. To get started with one of our hosted UIs, follow a quickstart:

Checkout: Our pre-built, hosted checkout page.
Elements: Our drop-in UI components.

Other payment products

The following Stripe products also let you add TWINT from the Dashboard:

Payment Links

If you prefer to manually list payment methods, learn how to manually configure TWINT as a payment method.

Refunds

You can refund TWINT charges up to 180 days after the payment completes. Refunds usually take a few minutes to complete. TWINT supports full and partial refunds. You can also issue multiple partial refunds up to the amount of the original charge.

Disputes

Buyers can dispute TWINT transactions by filing a complaint with their bank. TWINT disputes are rare, with 25-50 disputes recorded for every 1,000,000 transactions.

Connect

You can use Stripe Connect with TWINT to process payments on behalf of a connected account. Connect users can use TWINT with the following account and charge types:

Account types

Charge types

Enable TWINT for connected accounts that use the Stripe Dashboard

Connected accounts that use the Stripe Dashboard can enable TWINT in their Payment methods settings in the Dashboard. To check which accounts have enabled TWINT, use the capabilities hash in our accounts webhooks or APIs to see if the twint_payments capability is set to active.

Enable TWINT for connected accounts that use the Express Dashboard or a dashboard that isn’t hosted by Stripe

Follow the instructions to enable payment methods for your connected accounts. The name of your connected account is the name customers see during checkout and in the TWINT app.