Stripe に Bacs データをインポートする

Start the migration process by submitting a data migration request:

1. データ移行に関する Stripe サポートフォームに移動します。サインインしていない場合は、サインインを選択して、データの移行先のアカウントの認証情報を入力します。
2. サードパーティーから Stripe アカウントへデータをインポートするを選択します。
3. インポートするデータの種類としてBacs を選択します。
4. 残りのフィールドに入力し、メールを送信を選択します。

Within three days of receiving your request, our Data Migrations team emails you to request a signed bulk change deed.

To complete the migration, your current Bacs processor must sign a bulk change deed. This agreement authorizes the transfer of your mandates from your current payment processor to Stripe.

The following template highlights the requirements of a bulk change deed for an import of Bacs data to Stripe.

One of the following sets of representatives from your current processor must sign the bulk change deed:

• 現在の SUN の所有者 2 名
• 取締役および証人
• 取締役および会社の秘書

Directors and company secretaries need to be publicly identifiable through public data sources, such as Companies House. If you’re using a witness’s signature, cross out the Secretary/Director label as pictured in the template.

Complete only section 1.1 and the To be completed by the Current Service User section. Leave New Service User and New Sponsoring Bank sections blank and don’t date the document in section 3.3.

書類にホッチキスやファイル綴用に開けられた穴がある場合や、その他の修正があると、一括変更証書は無効扱いになります。

一括変更証書を完了したら、それをスキャンして、データ移行チームからのメールスレッドに返信します。

After we receive your bulk change deed, Stripe’s Data Migrations team works with you, your current payment processor, and our sponsor bank to agree on a bulk change date. On the bulk change date, Stripe imports your mandates and customers into your Stripe account.

We recommend scheduling your bulk change date at least 6 weeks from the date you submit the signed bulk change deed to us. The following process must complete in advance of the bulk change date:

• Agreement between all parties on a bulk change date
• Stripe completes a Notification of Change form
• Review and approval of documents by Stripe and current sponsor banks
• Advance notice sent to customers about the bulk change
• Transfer of data to Stripe and preparation of the import

If you need to complete the migration in multiple phases, let us know in the support email thread. We’ll work with you to set different bulk change dates for each phase.

The Letter to Payers explains why you need the migration, how it affects payers, and the Direct Debit Guarantee.

Download the pre-approved Letter to Payers template. Inform us if you need to edit the Letter to Payers. Any modifications require a review by Stripe’s sponsor bank.

You can decide how to deliver the Letter to Payers to your customers. Email, mail, and text message are all valid communication options. Not alerting payers to this change can result in failed payments and disputes.

Communication timing

Wait until after you receive final approval for the bulk change from the sponsor banks to send the Letter to Payers.

You must send the Letter to Payers in accordance with the Advance Notice Period in your current SUN. Contact your current processor to confirm your Advance Notice Period.

Your customer might see two active mandates in their banking portal for 1-3 business days while Stripe completes the import of your existing mandates.

After we receive bulk change approval from the sponsor banks, we coordinate with you and your current processor to transfer the relevant customer and mandate data.

Stripe reviews the data received from your current processor and identifies any problems with the import. We work with you and your current processor to correct any issues. We then share a summary of the import for your final review and approval.

Your current payment processor must cancel your existing mandates before we execute the import on the bulk change date. After cancellation:

• You can’t charge your customers using your current processor.
• We execute the mandate import on the bulk change date and email you a confirmation after completion.
• We create a Customer with an associated BACS PaymentMethod for each unique customer in the transferred data file.

The following table shows the Bacs timeline in business days (T) from the bulk change date to the time you receive funds in your account: