# Update verified user information Learn what verified information you can update for your connected accounts. For connected accounts where your platform collects updated information for due or changed requirements, you collect the [required information](https://docs.stripe.com/connect/required-verification-information.md) for each account during onboarding, and Stripe verifies it. If you update verified user information, Stripe must review it. If Stripe can’t verify it, you have a grace period of 14 days to resolve any issues and complete verification. During this grace period, the account functionality remains the same. For example, if charges or *payouts* (A payout is the transfer of funds to an external account, usually a bank account, in the form of a deposit) were previously enabled, they’ll continue to be enabled until the grace period ends. The value of [requirements.current_deadline](https://docs.stripe.com/api/capabilities/object.md#capability_object-requirements-current_deadline) determines the end of the grace period and isn’t extended if you update additional information. Resolve all requirements by the end of the grace period to prevent charges or payouts from being disabled. These fields can be updated, with a grace period, after they’ve been verified: - Business name - Business type - First name - Last name - Date of birth - Business tax ID - Tax ID registrar - Personal ID number These fields can’t be updated after a company has been verified: - Verification documents ## Change the account representative You must specify a representative to activate the account, agree to Stripe’s terms, and act as primary contact for the account. You can change the account representative for any reason (for example, the designated representative left the company or they no longer serve as owner or executive). Do the following to change the account representative: - If necessary, add a [Person](https://docs.stripe.com/api/persons/object.md#person_object-verification) object for the new representative. Stripe recommends that you verify the `Person` before proceeding, whether you designate an existing `Person` as the new representative or add a new `Person`. - Update the [Person](https://docs.stripe.com/api/persons/object.md#person_object-verification) object to remove them as the current representative: ```curl curl https://api.stripe.com/v1/accounts/{{CONNECTEDACCOUNT_ID}}/persons/{{PERSON_ID}} \ -u "<>:" \ -d "relationship[representative]"=false ``` ```curl curl https://api.stripe.com/v1/accounts/{{CONNECTEDACCOUNT_ID}}/persons/{{PERSON_ID}} \ -u "<>:" \ -d "relationship[representative]"=true ``` - Monitor the `requirements.currently_due` and `requirements.past_due` arrays to make sure that verification of the new representative is complete. Even if the new representative `Person` is already verified, there might be additional requirements for the representative role. After you set a representative to `false`, Stripe allows a grace period of 14 days for you to set the new representative to `true` and to complete verification. ## Update the account tax identification number > Connected account owners in Brazil can’t update Tax IDs (personal* or business) after verification. When your connected account updates its verified Tax ID (personal* or business), the account must agree again to the Stripe Services Agreement (SSA). Doing so accepts the transfer of ownership of their account and its balances from the entity assigned the initial Tax ID to the one assigned the new Tax ID. The information below describes the process for collecting this requirement when changing an account’s verified Tax ID. This applies when you update or resubmit a verified representative’s existing ID number and ssn_last_4. ### Update Tax ID with a grace period After the account updates its Tax ID, the account enters a 14-day grace period during which it must re-accept the Stripe Services Agreement (SSA) and make sure it’s compliant with all requirements. If the connected account can’t meet its requirements after 14 days, Stripe pauses charges and payouts for the account. To collect this requirement, you can: - If you use Connect Onboarding, provide a link to Stripe’s onboarding flow. From there, the account can fulfil any necessary requirements. - For accounts with access to [the Stripe Express Dashboard](https://docs.stripe.com/connect/express-dashboard.md), create a single-use Dashboard login link that allows the account to edit their tax identification number and re-accept the Stripe Services Agreement (SSA). - For accounts with no Stripe-hosted Dashboard access, provide a link to [Connect Onboarding](https://docs.stripe.com/connect/handle-verification-updates.md), where your account can edit their tax identification number and re-accept the Stripe Services Agreement (SSA). - If you onboard your connected accounts through your platform rather than using Connect Onboarding, you must collect this requirement by following the instructions in the following section. ### Collect agreement to the Stripe Services Agreement once again If you allow accounts with no Stripe-hosted Dashboard access, including Custom accounts, to update their verified Tax ID through your platform, you must add a section to make it clear that the account agrees once again to the Stripe Services Agreement (SSA). You must also make it clear that the account owner associated with the original TIN agrees to transfer ownership of the account and its balances to the owner associated with the updated TIN. One way to achieve this is by including a clear reference and link to the agreement language below, then documenting that the account agrees using the [update account](https://docs.stripe.com/api/accounts/update.md) API. #### English *If you own the Stripe account associated with the original TIN, you agree to transfer ownership of the account and balances to the updated account owner (associated with the updated TIN), and that the updated owner has agreed to assume your agreements with Stripe. If you are the updated owner, you acknowledge that the ownership of this Stripe account has been transferred to you and that you assume the agreements that the prior account owner has with Stripe.* #### French *Si vous êtes le propriétaire du compte Stripe associé au numéro d’identification fiscale d’origine, vous acceptez de transférer la propriété de ce compte et des soldes correspondants au nouveau propriétaire du compte (associé au nouveau numéro d’identification fiscale) et vous confirmez que le nouveau propriétaire s’est engagé à respecter les contrats vous liant à Stripe. Si vous êtes le nouveau propriétaire, vous reconnaissez que la propriété de ce compte Stripe vous a été transférée et vous vous engagez à respecter les contrats liant l’ancien propriétaire du compte à Stripe.* #### Spanish *Si es propietario de la cuenta de Stripe asociada con el TIN original, acepta transferir la propiedad de la cuenta y los saldos al nuevo propietario de la cuenta (asociado con el TIN actualizado), y confirma que el nuevo propietario ha aceptado asumir sus acuerdos con Stripe. Si usted es el nuevo propietario, reconoce que se le ha transferido la propiedad de esta cuenta de Stripe y asume los acuerdos que el anterior propietario de la cuenta tiene con Stripe.* #### Italian *Se sei il titolare dell’account Stripe associato al TIN originale, accetti di trasferire la proprietà dell’account e i saldi al nuovo titolare dell’account (associato al TIN aggiornato) e confermi che il nuovo proprietario abbia accettato di farsi carico degli accordi sottoscritti con Stripe. Se sei il nuovo titolare confermi che ti venga trasferita la proprietà dell’account Stripe e accetti di farti carico degli accordi sottoscritti dal precedente titolare dell’account.* #### Portuguese *Se você for o titular da conta da Stripe associada ao número de identificação fiscal (TIN) original, você concorda em transferir a titularidade e os saldos da conta para o novo titular (associado ao TIN atualizado), e o novo titular concorda em assumir seus contratos com a Stripe. Se você for o novo titular, você reconhece que a titularidade desta conta foi transferida para o seu nome e que cabe a você assumir os contratos que o titular anterior da conta tem com a Stripe.* #### German *Als Besitzer des Stripe-Kontos, das mit der ursprünglichen TIN verknüpft ist, stimmen Sie der Übertragung des Kontos und des darauf enthaltenen Guthabens an den neuen (mit der neuen TIN verknüpften) Kontobesitzer zu. Der neue Besitzer willigt ein, Ihre Vereinbarungen mit Stripe zu übernehmen. Als neuer Kontobesitzer sind Sie damit einverstanden, dass das Stripe-Konto an Sie übertragen wird und dass Sie alle Vereinbarungen des früheren Kontobesitzers mit Stripe übernehmen.* #### Japanese *お客様が最初の TIN と関連付けられた Stripe アカウントをお持ちの場合、このアカウントの所有権および残高が更新後のアカウント所有者 (更新後の TIN に関連付けられた所有者) に移行すること、ならびに更新後の所有者がお客様と Stripe との間の契約を前提とすることに同意していることを、お客様は認めます。お客様が更新後の所有者である場合、この Stripe アカウントの所有権がお客様に移行したこと、ならびにお客様が以前のアカウントの所有者と Stripe との間の契約を前提としていることを、お客様は了解します。* Use the [update account](https://docs.stripe.com/api/accounts/update.md) API to collect the requirements, providing the user’s IP address and the acceptance date as a timestamp. The acceptance date of the signature (`tos_acceptance[date]`) must be the time that your connected account requested the update to the Tax ID number. It can also be any time after they requested the update. ```curl curl https://api.stripe.com/v1/accounts/{{CONNECTEDACCOUNT_ID}} \ -u "<>:" \ -d "tos_acceptance[date]"=1609798905 \ -d "tos_acceptance[ip]"="8.8.8.8" ```