Monitor usage with alertsPublic preview
Set up alerts for when a customer exceeds a usage threshold.
Use alerts to notify you when customers exceed meter usage thresholds, or to trigger an invoice when customers reach a specific billing threshold. You can create alerts that apply to specific customers or all customers.
Create usage alerts in your business workflows, such as the following:
- Email users: Allow customers to configure usage limits, and send an email when they hit their limit.
- Deprovision access: Grant customers a free number of usage units to your service, and remove access when they exceed the limit.
- Notify the sales team of an upsell: Alert your sales team of an enterprise opportunity when a self-serve user exceeds a usage threshold.
Before you begin
Consider the following limitations for usage alerts:
- We only apply usage data reported after you create the alert to determine when to send it.
- You can create a maximum of 25 alerts for each combination of a specific meter and customer. However, you can create an alert for a specific meter for each of your customers.
- Alerts currently don’t work with test clocks.