# Create a portal session

Creates a session of the customer portal.

## Returns

Returns a portal session object.

## Parameters

- `customer` (string, optional)
  The ID of an existing customer.

- `configuration` (string, optional)
  The ID of an existing [configuration](https://docs.stripe.com/docs/api/customer_portal/configuration.md) to use for this session, describing its functionality and features. If not specified, the session uses the default configuration.

- `customer_account` (string, optional)
  The ID of an existing account.

- `flow_data` (object, optional)
  Information about a specific flow for the customer to go through. See the [docs](https://docs.stripe.com/docs/customer-management/portal-deep-links.md) to learn more about using customer portal deep links and flows.

  - `flow_data.type` (enum, required)
    Type of flow that the customer will go through.
Possible enum values:
    - `payment_method_update`
      Customer will be able to add a new payment method. The payment method will be set as the [`customer.invoice_settings.default_payment_method`](https://docs.stripe.com/docs/api/customers/object.md#customer_object-invoice_settings-default_payment_method).

    - `subscription_cancel`
      Customer will be able to cancel their subscription.

    - `subscription_update`
      Customer will be able to select prices to update to based on the configuration’s [`features.subscription_update`](https://docs.stripe.com/docs/api/customer_portal/configuration.md#portal_configuration_object-features-subscription_update).

    - `subscription_update_confirm`
      Customer will be able to confirm a specified subscription update.

  - `flow_data.after_completion` (object, optional)
    Behavior after the flow is completed.

    - `flow_data.after_completion.type` (enum, required)
      The specified behavior after the flow is completed.
Possible enum values:
      - `hosted_confirmation`
        Displays a confirmation message on the hosted surface after the flow is complete

      - `portal_homepage`
        Redirects to the portal homepage after the flow is complete.

      - `redirect`
        Redirects the customer to the specified `redirect.return_url` after the flow is complete.

    - `flow_data.after_completion.hosted_confirmation` (object, optional)
      Configuration when `after_completion.type=hosted_confirmation`.

      - `flow_data.after_completion.hosted_confirmation.custom_message` (string, optional)
        A custom message to display to the customer after the flow is completed.

    - `flow_data.after_completion.redirect` (object, optional)
      Configuration when `after_completion.type=redirect`.

      - `flow_data.after_completion.redirect.return_url` (string, required)
        The URL the customer will be redirected to after the flow is completed.

  - `flow_data.subscription_cancel` (object, Required if type=subscription_cancel.)
    Configuration when `flow_data.type=subscription_cancel`.

    - `flow_data.subscription_cancel.subscription` (string, required)
      The ID of the subscription to be canceled.

    - `flow_data.subscription_cancel.retention` (object, optional)
      Specify a retention strategy to be used in the cancellation flow.

      - `flow_data.subscription_cancel.retention.coupon_offer` (object, Required if type=coupon_offer.)
        Configuration when `retention.type=coupon_offer`.

        - `flow_data.subscription_cancel.retention.coupon_offer.coupon` (string, required)
          The ID of the coupon to be offered.

      - `flow_data.subscription_cancel.retention.type` (enum, required)
        Type of retention strategy to use with the customer.
Possible enum values:
        - `coupon_offer`

  - `flow_data.subscription_update` (object, Required if type=subscription_update.)
    Configuration when `flow_data.type=subscription_update`.

    - `flow_data.subscription_update.subscription` (string, required)
      The ID of the subscription to be updated.

  - `flow_data.subscription_update_confirm` (object, Required if type=subscription_update_confirm.)
    Configuration when `flow_data.type=subscription_update_confirm`.

    - `flow_data.subscription_update_confirm.items` (array of objects, Required)
      The [subscription item](https://docs.stripe.com/docs/api/subscription_items.md) to be updated through this flow. Currently, only up to one may be specified and subscriptions with multiple items are not updatable.

      - `flow_data.subscription_update_confirm.items.id` (string, required)
        The ID of the [subscription item](https://docs.stripe.com/docs/api/subscriptions/object.md#subscription_object-items-data-id) to be updated.

      - `flow_data.subscription_update_confirm.items.price` (string, optional)
        The price the customer should subscribe to through this flow. The price must also be included in the configuration’s [`features.subscription_update.products`](https://docs.stripe.com/docs/api/customer_portal/configuration.md#portal_configuration_object-features-subscription_update-products).

      - `flow_data.subscription_update_confirm.items.quantity` (integer, optional)
        [Quantity](https://docs.stripe.com/docs/subscriptions/quantities.md) for this item that the customer should subscribe to through this flow.

    - `flow_data.subscription_update_confirm.subscription` (string, required)
      The ID of the subscription to be updated.

    - `flow_data.subscription_update_confirm.discounts` (array of objects, optional)
      The coupon or promotion code to apply to this subscription update.

      - `flow_data.subscription_update_confirm.discounts.coupon` (string, optional)
        The ID of the coupon to apply to this subscription update.

      - `flow_data.subscription_update_confirm.discounts.promotion_code` (string, optional)
        The ID of a promotion code to apply to this subscription update.

- `locale` (enum, optional)
  The IETF language tag of the locale customer portal is displayed in. If blank or auto, the customer’s `preferred_locales` or browser’s locale is used.

- `on_behalf_of` (string, optional)
  The `on_behalf_of` account to use for this session. When specified, only subscriptions and invoices with this `on_behalf_of` account appear in the portal. For more information, see the [docs](https://docs.stripe.com/docs/connect/separate-charges-and-transfers.md#settlement-merchant). Use the [Accounts API](https://docs.stripe.com/docs/api/accounts/object.md#account_object-settings-branding) to modify the `on_behalf_of` account’s branding settings, which the portal displays.

- `return_url` (string, optional)
  The default URL to redirect customers to when they click on the portal’s link to return to your website.

```curl
curl https://api.stripe.com/v1/billing_portal/sessions \
  -u "<<YOUR_SECRET_KEY>>" \
  -H "Stripe-Version: 2025-07-30.basil" \
  -d customer=cus_NciAYcXfLnqBoz \
  --data-urlencode return_url="https://example.com/account"
```

### Response

```json
{
  "id": "bps_1MrSjzLkdIwHu7ixex0IvU9b",
  "object": "billing_portal.session",
  "configuration": "bpc_1MAhNDLkdIwHu7ixckACO1Jq",
  "created": 1680210639,
  "customer": "cus_NciAYcXfLnqBoz",
  "flow": null,
  "livemode": false,
  "locale": null,
  "on_behalf_of": null,
  "return_url": "https://example.com/account",
  "url": "https://billing.stripe.com/p/session/test_YWNjdF8xTTJKVGtMa2RJd0h1N2l4LF9OY2lBYjJXcHY4a2NPck96UjBEbFVYRnU5bjlwVUF50100BUtQs3bl"
}
```